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Actual Unedited Feedback (Good and Bad) From Our Clients - December 2012
Dec 5 2012 10:31 PM
I am a collector of Dale Earnhardt Jr. Christmas ornaments. The last two years stores do not carry NASCAR merchandise. I can always count on RacingUSA to obtain my next collectable.
Dec 5 2012 3:32 PM
It was ordered for our grandson but my husband was so impressed, he had to order one for himself.
Dec 5 2012 3:39 PM
Products are always good quality and priced right. I enjoy the large selection of merchandise that you offer and have grown to trust your prices and quality!
Dec 5 2012 3:43 PM
I have always been satified with Racecar items. I receive all the items that I order.
Dec 5 2012 3:49 PM
a great job well done thank you
Dec 5 2012 4:10 PM
Dec 5 2012 4:40 PM
never had any problems very dependable love using them!
Dec 5 2012 4:57 PM
I ordered the #88 Hauler, it was smaller than I thought it would be. Other than that , it was fine. I hope my grandson little #88 cars will fit inside!
Dec 5 2012 4:57 PM
Racing USA is the only place where I'll buy NASCAR merchandise! Best in the business!
Dec 5 2012 5:22 PM
Your service is exceptional. I ordered last year around this time and I was/am impressed with your fast service. Thank you
Dec 5 2012 5:24 PM
One of my favorite websites to order Nascar merchandise. Quality products.
Dec 5 2012 5:33 PM
I was a nascar.com faithful shopper but I found your website and will definitely be buying my collectibles from you in the future. Loved your sale during Thanksgiving.
Dec 5 2012 5:34 PM
All Good Great arc's
Dec 5 2012 6:54 PM
First time shopper
Dec 5 2012 8:09 PM
will order from RacingUSA again
Dec 5 2012 8:41 PM
I have ordered several items from Racing USA and all my items have been top quality, priced fairly and arrived very quickly! Only place I have been purchasing NASCAR items from (and we are a NASCAR family!) Highly recommend!
Dec 6 2012 4:55 PM
Excellent service as always.
Dec 6 2012 5:27 AM
Products were a good price, shipping was fast and product was as described.
Dec 6 2012 7:28 AM
We appreciate your service. Some of this I can't answer fairly as the product is a gift and will be evaluated by someone else but certainly have to believe the rest of these questions will excellent as well. Thank You.
Dec 6 2012 8:21 PM
love that it was chase authentic product and the real deal...thanks...
Dec 6 2012 9:01 AM
The only thing I did not like about ordering from this company was the visibility of my order and the shipping tracing was not on the website.
Dec 7 2012 11:23 AM
love Jimmie Johnson products and you have excellent customer service!!!!!
Dec 7 2012 7:23 AM
Dale Earnhardt Sr. hats & apparel items with the GM Goodwrench Service Plus logo on them are always appreciated.
Dec 8 2012 5:38 AM
I think your company is wonderful and very reliable. Last year I placed an order with another company, along with your company, and that was a disaster. They didn't have the car they advertised that I was purchasing so I had to choose a different one. After that, I voweled I would not order Nascar die casts from any other company. Keep up the great work!
Dec 12 2012 10:45 PM
I was unhappy because the inner bag that the shirt came In was torn open giving me the impression that it had either been returned by another customer or had been "used" in some way. This is a gift and it would have been nice to have it sealed in the bag. I feel like I'm gifting a "used" shirt!!
Dec 12 2012 4:44 PM
Great quality and selection of NASCAR products
Dec 12 2012 4:48 PM
I actually received someone else's order addressed to me and when I opened the box it was a whole different order. I called customer service and the customer phone# on the receipt in the box to let everyone know what was going on. We got it all figured out and a shipping label was sent to me and I sent it to the rightful customer. My shipment arrived a few days later. I hope any one else that gets a mix up takes the time to make it right. I know I would be upset if my order didn't show up! Customer service was fast and we got the issue straightened out quickly.
Dec 12 2012 4:59 PM
The shipping delay was not the fault of Racing USA as the item was lost in transit. The customer service person who took care of my problem answered quickly and resolved the issue in a very timely manner. When it was discovered thay my shipment was in fact lost, I recieived a replacement in a few days.
Dec 12 2012 5:00 PM
Love it! Only place I will order my NASCAR items!!
Dec 12 2012 5:08 PM
I goofed up my order by ordering Medium T-shirts. Doh! Heather squared me away in no time and and fixed up my mess. Very professionally done. That's why when I need NASCAR stuff, I go straight to you guys. I hate to tell anybody this, but I normally do not buy anything from pop ups or emails on the internet. They irritate me. You guys would be surprised how many times your emails have sold me something. LOL! As soon as Keselowski crossed the finish line in Homestead, I got your email. Ordered $149.00 worth of stuff. Yikes!
Dec 12 2012 5:41 PM
Great shopping experience. Will be buying all my diecast from RacingUSA.
Dec 12 2012 5:54 PM
You should have price comparison for a 5th question, I shopped around an you carry the best pricing so far as I can tell. Thank You :) I have always enjoyed shopping your site.
Dec 12 2012 5:56 PM
i have made numerous purchases have never had a problem
Dec 12 2012 6:09 PM
It is an absolute pleasure to buy from RacingUSA. The product is very very good and the service is even better !
Dec 12 2012 6:30 PM
great store to shop from
Dec 12 2012 6:35 PM
i was pleasently surprised on the quality of my merchandise,quick delivery, and care of packaging. the prices are awsome. everything was above my expectations...and i cant wait for my husband to get his nascar # 17 tee shirts for christmas. thank you for the high quality products!!
Dec 12 2012 8:47 PM
I LOVE SHOPPING WITH RACING USA MY HUSBAND IS SO TICKLED WITH HIS MERCHANDISE I GET FOR HIM LOVE LOVE THIS SITE.........LOOK FORWARD TO MY NEXT PURCHASE....THXS RACING USA
Dec 12 2012 9:11 PM
I was shipped fast and in tacked
Dec 12 2012 9:18 PM
First order. Will consider another purchase since t-shirt looks great as a pending Christmas gift. It was also received in very good time.
Dec 13 2012 1:43 AM
very fast shipping. Didnt expect it for like a week or two.
Dec 13 2012 12:01 PM
Ordered the car too soon. Went on line shortly after to find, had I waited, you were offering a second car for free, (Bad timing, oh well!!!)
Dec 13 2012 12:35 PM
Thank you very much everything that we have ordered is always love you guys
Dec 13 2012 4:20 PM
STILL THE BEST FOR SERVICE AND PRICE, I WILL CONTINUE TOO BUY FROM YOU. THANK YOU.***************
Dec 13 2012 5:38 AM
This was my first time to order, so far so good.
Dec 13 2012 6:13 AM
I will continue to always make purchases through RacingUSA. Thanks for the great work everyone there does!
Dec 13 2012 7:10 PM
I was very pleased with the product that I ordered ,and the speedy delivery.
Dec 13 2012 8:22 AM
Dec 13 2012 9:33 AM
Great company with a big selection of products and good prices.
Dec 13 2012 9:45 AM
I love the products, I have been ordering from here for awhile and quite often, prices are great and service is excellent and I always get my shipment before I expect to.
Dec 14 2012 6:22 AM
Love you guys!!! Thanks!
Dec 14 2012 7:29 AM
Very satisfied with my purchase. I had to return an item because it was too large and when I called to find out how to go about this the associate I spoke with was very nice and helpful. I appreciate dealing with a business like this.
Dec 14 2012 8:35 AM
Wow, fast service.
Dec 16 2012 2:31 PM
My package was lost the first time. I was frustrated that a phone number was not listed for you but once I got a response to my email I was very pleased with the service .
Dec 19 2012 11:36 PM
RacingUSA is #1!!!
Dec 19 2012 4:52 PM
Great cars and great service
Dec 19 2012 5:14 PM
Keep up the good work!!!
Dec 19 2012 5:19 PM
You guys rock!
Dec 19 2012 5:39 PM
I Am Pleased With The Help That Got, Love My Tee & Heather Was A Big Help When I Couldn't Get My INFO To Log in & Pay For The Item.
Dec 19 2012 5:42 PM
Great place to shop for NASCAR stuff! Also like the discounts and the shipping. Have a Happy Holiday. Will always order from Racing USA!! Thanks!!
Dec 19 2012 6:07 PM
I think Racing USA is really good with the products you offer. I get my orders really fast. Thank You
Dec 19 2012 7:11 PM
Great place to buy anything that has to do with Nascar car stuff & more !!!!!
Dec 19 2012 8:22 PM
I still have no idea which one I am evaluating, It's a good thing you are consistantly good!!
Dec 19 2012 8:49 PM
Very, very pleased with tshirts overall quality and value for the price. Excellant shipping time.
Dec 20 2012 1:09 PM
only recieved 1 of two items ordered
Dec 20 2012 12:40 PM
This was a Christmas present for #1 Grandson. I know he will thoroughly enjoy it.
Dec 20 2012 12:54 PM
We will definitely check you out before NASCAR.com. Thank you!
Dec 20 2012 2:07 AM
would definitely buy from again
Dec 20 2012 4:07 PM
ALWAYS RECEIVE GREAT SERVICE AND WILL BE USING THIS SITE AGAIN I AM SURE. THANK YOU
Dec 20 2012 5:06 AM
Please do not ever do away with the Christmas ornaments. They are no longer available in stores, especially the dated ones. I've gotten them for my husband some every year,and we've been together for 15 yrs.
Dec 20 2012 5:41 AM
I ordered some Jimmie Johnson items for my Husband. He picked out something very specific. Your company was the only company that carried what he was looking for. I think it is very convenient that you sell items by size and quantity left in stock. My husband is going to have a nice surprise for the Holiday. Thank You.
Dec 20 2012 6:01 AM
Have been buying from Racing USA for ages, everything is always perfect! Other than at the race track, this is the only place I shop for NASCAR items.
Dec 20 2012 7:39 AM
I did not receive my hat after 2 weeks - I was quickly responded to and told another one would be shipped. That one was received in a couple days. All good
Dec 20 2012 7:50 AM
This is my first time buying from you. The service was excellent and the shipping was fast! I will be shopping here from now on. Thank you.
Dec 20 2012 7:53 AM
I was quite impressed to receive the free car along with my shipment.
Dec 21 2012 11:48 AM
looking forward to another purchase.
Dec 24 2012 5:48 AM
There was an error in what I received for the original shipment...I ordered X-LG and received a 3-X...I sent an e-mail and they immediately sent out the correct size so I received for X-Mas. I was pleased on the fast response from the customer service.
Dec 27 2012 11:32 PM
Great service! Easy ordering, quality product, best price!
Dec 27 2012 2:14 PM
Dec 27 2012 2:18 PM
I love ordering from your company it is great service.
Dec 27 2012 2:38 PM
Have been totally satisfied with everything that I have ever gotten from Racing USA. Anytime I have had any questions Heather has responded quickly and taken care of any problem. Thanks
Dec 27 2012 2:44 PM
i will be continue shopping
Dec 27 2012 4:29 PM
I ordered a Kevin Harvick diecast car and your price was $30 less than your competitor's. I needed this as a Christmas gift and my order arrived very quickly. I'll definitley be checking out your website again if I need to order anything like this in the future.
Dec 27 2012 4:31 PM
Racing USA speed of delivery and dependability is so much better than NASCAR.com!
Dec 27 2012 5:10 PM
Every time I order from you everything is great. From prices to delivery.
Dec 27 2012 5:42 PM
My experience was stellar. I will most assuredly use RacingUSA again.
Dec 27 2012 7:01 PM
Although this was my first purchase for a while, I have bought many cars in the past. When I needed the car I purchased for a gift, I came back because I have always been happy with your service and merchandise.
Dec 27 2012 9:43 PM
This is the second year that I have ordered a gift for my brother in law from racing USA. He is a huge NASCAR fan and has absolutely loved all four of te shirts I have ordered. He always asks, "where did you find this?" Thank you Racing USA
Dec 28 2012 1:19 PM
The size was to small-my mistake not yours
Dec 28 2012 4:45 PM
The recipient of the gift was thrilled. Thanks.
Dec 28 2012 7:06 PM
Nice job. I appreciate quality and timeliness for Christmas.
Dec 28 2012 7:49 AM
Dec 29 2012 11:41 AM
You have never failed to get what I wanted. Even when it seemed impossible. Thank you
Dec 31 2012 3:24 PM
I can always depend on getting the best prices and on -time shipping.