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Actual Unedited Feedback (Good and Bad) From Our Clients - November 2011
Nov 2 2011 3:45 PM
Racing usa is awesome
Nov 2 2011 3:46 PM
I did not like that the shirt did not ship until the end of October and that is the month for breast cancer awareness.
Nov 2 2011 3:53 PM
As always your company is the GREATEST!!!!! I will remain a loyal customer for as long as you keep providing quality merchandise and reasonable prices. Also don't forget your speedy shipping (the very best).
Nov 2 2011 4:45 PM
Never had a problem with any orders, and your customer service staff has answered any questions that I've had very quickly.
Nov 2 2011 4:48 PM
Nov 2 2011 6:54 PM
"Notification of shipment" e-mail needs to contain all order information. I had more than 1 order outstanding and the e-mail did not identify which order was shipped.
Nov 2 2011 7:37 PM
i love racing usa you have great nascar stuff especially jimmy johnson stuff
Nov 2 2011 7:55 PM
Excellant service at fair prices.
Nov 2 2011 8:10 PM
THE BEST COMPANY FOR RETURNS AND CUSTOMER SERVICE I HAVE EVER WORKED WITH
Nov 2 2011 8:17 PM
keep up the great service.
Nov 2 2011 9:31 PM
I Love the quality of the garments I have purchased. RacingUSA has the BEST selections to choose from for all Drivers...I Love That!
Nov 3 2011 10:53 PM
I frequently order shirts for my husband from your company. I have always been really happy with the sizing and the quality of the shirts. The only problem I have is the womans sizes run really small. I am returning my CHECK YOUR HEADLIGHTS SHIRT.
Nov 3 2011 10:53 PM
I ordered a 2X in womans size. It was way toooo small.
Nov 3 2011 5:07 AM
amazing pricing excellent quality.
Nov 3 2011 6:56 AM
Great company to do business with.
Nov 4 2011 4:23 AM
Very pleased with your company. Thank you for the continued excellent service.
Nov 7 2011 9:10 AM
I didn't exactly care for the design of one of the shirts, but will be ok for the person i purchased it for. I didn't notice the design being across the shirt and sleeves both when i ordered it. I don't intend to return the item.
Nov 10 2011 1:05 PM
Love - love - love doing business with you!! Thank you!
Nov 10 2011 10:04 AM
I was very pleased with the items that I ordered and received. Hopefully the recipient at Christmas will be just as pleased.
Nov 10 2011 10:07 AM
with Christmas coming up it would be nice if your package wasn't so easy to tell what and where it comes from as if they know it's a t- shirt they drive me crazy for getting it now!!!!!!!!!
Nov 10 2011 10:08 AM
i am happy with all my shipments and products i receive from RacingUSA. I am looking all the time for more new items of Jeff Gordon. Thanks
Nov 10 2011 10:32 AM
I love how u get our orders to us so fast...I ordered and within 4 days had it...Im tickled pink...thanks racing usa
Nov 10 2011 10:34 AM
You guys are the best. I don't even look anywhere else for my NASCAR merchandise.
Nov 10 2011 10:38 AM
I'll be back ! I'm placing another order today
Nov 10 2011 10:47 AM
WONDERFUL TO WORK WITH
Nov 10 2011 10:58 AM
when a product ships send email stating what shipped
Nov 10 2011 11:04 AM
the hat was not the style I expected. I have returned it, Condition of merchandise, time arriving, etc.was all good.
Nov 10 2011 12:29 PM
The customer service rep on the phone was very helpful and polite and efficient. The shipment arrived in record time!
Nov 10 2011 2:31 PM
Order is for Christmas. All seems fine. Communications are as expected. Product varity is fantastic. Can usually find something fun and interesting for my racing fan!
Nov 10 2011 2:58 PM
I love the outlet I find alot of good things there once even bought same shirt twice didnt know I had it
Nov 10 2011 3:03 PM
I will be checking for more products. My 3 grandsons are huge racing fans. Thank you so much.
Nov 10 2011 4:20 PM
odered many many times and have never had a problem!!!
Nov 10 2011 4:37 PM
yes it came so fast
Nov 10 2011 4:37 PM
i have nothing but great words to say about racing use i was very pleased
Nov 10 2011 5:56 PM
I was very pleased with my order. This was a Christmas present for my little Jeff Gordon loving nephew and he is going to be absolutely delighted!
Nov 10 2011 7:49 PM
I have always gotten great service from RacingUSA!
Nov 10 2011 8:28 PM
Keep up the great work! You guys have never let me down on anything! Love shopping through your site.
Nov 10 2011 8:57 PM
I would like to thank you for rechanging the size of my tshirt order so quickly. There was no delay in the shipping of the product. Excellent service, will be ordering more merchandise in the future from your company. Thank You
Nov 10 2011 9:47 PM
Very quick to fix an issue.
Nov 11 2011 10:46 AM
Racing USA is the ONLY place where I purchase my Nascar merchandise!!
Nov 11 2011 7:28 PM
Heather rocks! Loved the service that she provided me.
Nov 11 2011 7:55 AM
It got here quicker than I thought and was exactly what I wanted.
Nov 11 2011 8:01 AM
Always a pleasure doing business with you all.
Nov 11 2011 8:33 AM
So far what I ordered was great , along with the shipping and time it took to recieve the order.
Nov 11 2011 9:32 AM
Ive been buying from Racing USA for quite awhile, and will continue to do so....Quality, Service and selection that is second to none!!!! THANKS ONCE AGAIN :)
Nov 13 2011 7:52 AM
diecast came with broken windsheild, but you sent another one and made it right
Nov 14 2011 3:19 PM
I love dealing with this company. I have ordered several times and have always been pleased. Great company to do business with. Super shipping and items are always priced competively.
Nov 14 2011 8:40 AM
Wii continue to shop through this sight, no problems at all!!
Nov 15 2011 11:18 PM
Love love love racing USA.....keep doing what your doing! The selection is great, I always find what I want and need, and if I don't, its because you all don't carry it...( tony Stewart Texas win t shirt) lol just a example, however not your fault they didn't make one! Lol however if u hear of one please make me the first to know! Thanks for the great service & selection! Lisa Evans
Nov 16 2011 10:08 PM
I have ordered alot stuff over the years. Never had a problem with anything!
Nov 16 2011 11:27 PM
Truly enjoy shopping at RacingUSA always great to get low cost shipping to Alaska Thank you
Nov 16 2011 4:33 PM
I have been ordering product from Racing USA for several years and the pricing, product availability and service has been second to none.
Nov 16 2011 4:36 PM
RacingUSA is my first choice in everything NASCAR!
Nov 16 2011 4:50 PM
You guys are great!! Thanks for your quick service and good products!
Nov 16 2011 4:52 PM
I was pleasantly surprised by the quality of the products. I bought the ball cap for my husband and was concerned about the fit. It was perfect. I also was happy with the visor. I will definitely make future purchases from your company.
Nov 16 2011 4:55 PM
I chose excellent because that's what RacingUSA is all about they do excellent work thanks so much we love our shirts
Nov 16 2011 5:03 PM
Nov 16 2011 5:05 PM
I received the wrong item and had no contact number to call,so had to go on line and find info from address.Once I left a message,I received a call back the same day and mixup was resolved quickly,with no further problems
Nov 16 2011 5:05 PM
Again I had a very favorable experience with Racing USA and have always been extremely satisfied with the merchandise I have purchased. Numerous purchases. 5 star rating
Nov 16 2011 5:20 PM
you have always been great 2 me thank you robert white...................................
Nov 16 2011 5:25 PM
Very impressed. That's why I like buying from Racing USA, simply the best of the best. I will be forever a customer of your's! And please pick my name for the $250 shopping spree for this month :):)
Nov 16 2011 5:38 PM
Great service & product
Nov 16 2011 5:52 PM
I like your site, but it is a little high priced and could only buy from you on special occasions
Nov 16 2011 6:06 PM
The shirt I ordered is a birthday girft for my boyfriend. I loved it and hope he does too. Thanks!!
Nov 16 2011 6:45 PM
I rated client services although I did not contact them. THEY contacted me. Because of my history as a customer , as well as the size of my order the shipping cost was adjusted in my favor. This as well as the quality of product, degree of diversity of you selection have made me a customer for life.
Nov 16 2011 6:52 PM
Will be back for more. Great products.
Nov 16 2011 7:34 PM
enjoy ordering from yall
Nov 16 2011 8:01 PM
Nice merchandise. Fast Delivery. Excellent
Nov 16 2011 8:02 PM
After the tshirt was washrd, it would not fold evenly. When i received the tsirt it was folded perfect. I have had this problem with all the tshirts I have perchased.
Nov 16 2011 8:08 PM
I would definitely order any racing items I need from RacingUSA.
Nov 16 2011 8:48 PM
keep up the great inventory
Nov 16 2011 8:49 PM
I have an oder of a die cast car that I am waiting for and can not contact anyone to find out what the statis is.
Nov 16 2011 8:50 PM
according a recent email afew more preordered cars are in stock (order 439665 and one other from a prevoius order)
Nov 17 2011 1:38 PM
I Love this place!!!!!!!!!!!!!!!!!!!!!
Nov 17 2011 11:02 AM
We almost always receive our order in great condition and in a timely manner. The last shipment, the M&M Christmas Racing Pit Crew Ornaments, we ordered three times by mistake. My wife twice and I once. We returned her two shippments but when we check to see what was in boxes all three had the box with the yellow figure dented on the top in the same place. Looks like the main box had a hit on it. Didn't effect figure but box a little defective. Hope that doesn't effect our refund. Thank you for your fine work and we will continue to order from you. Ralph Hubble
Nov 17 2011 5:16 PM
easwy to work with thank you
Nov 17 2011 5:41 AM
I never have any problem with my orders they are always fine. Good work I know I will be ordering a lot more merchandise in time to come thank you for your services. Happy Holidays!
Nov 17 2011 5:58 PM
this is my first time ordering from your company. I really haven't had enough of an experience to evaluate you fairly. I am satisfied with my first time. THANK YOU!!!!!!!!!!
Nov 17 2011 6:54 AM
You seemed to offer several items but what I really was looking for is a beach towel with the driver's name and number on it but having troble finding that anywhere!!??! I didn't go ahead and look at the other drivers at the time but may check back with some of them! Overall good site and experience and timely delivery!!!
Nov 17 2011 7:21 AM
I always have a great experience purchasing items from RacingUSA! You all do very good work! Thank you!
Nov 17 2011 7:34 AM
item was much smaller than i thought
Nov 17 2011 8:19 AM
I really liked the ornament a lot but I was expecting it to be a little bigger.
Nov 17 2011 8:46 AM
I find it amazing that I can order something from your web site one day & have it in my hands the very next day. Don't know how you do it, but I'm very happy that you do! Thanks
Nov 17 2011 9:08 AM
I want to say I love the products and the speedy delivery. My only concern was that the address on the package did not have my U.S. Express Client no. 9523 So it took time to identify that the package belonged to me.
Nov 17 2011 9:20 AM
You need more girl clothes.
Nov 17 2011 9:25 AM
I love ordering from RacingUSA! It's easy and fast!
Nov 17 2011 9:35 AM
I buy Dale Earnhardt memorabilia for my son and he is always pleased with the gift!
Nov 17 2011 9:59 AM
I always receive my orders very quickly and accurately.
Nov 18 2011 6:02 AM
OF ALL MY ORDERS YOU'VE GIVEN ME GOOD SERVICE THANK YOU…
Nov 18 2011 8:45 PM
ALL MY DIECAST COME FROM RACING USA
Nov 18 2011 9:27 AM
as always great doing buisness with you #1 service and quailty thank you.
Nov 21 2011 9:36 AM
My original shipment took approx 3 weeks to arrive but the customer service in getting this resolved was excellent.
Nov 23 2011 4:18 PM
I am always satisfied when I order from racingusa. The shipping is always super fast.
Nov 23 2011 4:24 PM
I wish all my online shopping was as easy and efficient as it is with ya'll. I've done business with RacingUSA for years and each time it is enjoyable. Wishing you all happy holidays!
Nov 23 2011 4:49 PM
Best price and fast delivery
Nov 23 2011 4:52 PM
I really like racingusa. The prices are reasonable and I enjoy shopping for my grandson. He really likes Dale Earnhardt, Jr. I have purchased quite a few things for him and my orders are shipped promptly and the quality of the clothing and all accessories is great!!
Nov 23 2011 4:59 PM
1st time customer,,,,,I WAS IMPRESSED TO SAY THE LEAST,,i wish everything else in my life was this easy,,! john k.
Nov 23 2011 6:22 PM
Each item was priced higher than the price I ordered.
Nov 23 2011 6:26 PM
I have been pleased with ALL my purchases from your store. Thank you.
Nov 23 2011 6:31 PM
the car i received was damaged.The box it came in had been crushed on one side.
Nov 23 2011 6:47 PM
very fast service and delivery times. Will definiltely use you again!
Nov 23 2011 7:29 PM
Only place I order NASCAR merch from
Nov 23 2011 7:33 PM
HAVE RECIEVED MANY GREAT PRODUCTS FROM RACINGUSA OVER THE YEARS, THANKS FOR THE GREAT DEALS..
Nov 24 2011 1:38 PM
good pricing, kept me updated on order progress, delivered earlier than expected
Nov 24 2011 10:14 AM
I love the NASCAR apparel. BUT you should have more full zip hoodies; both men and women!
Nov 24 2011 10:42 AM
It would help a great deal for you to add a phone number for customer service.
Nov 24 2011 11:04 AM
When I orderes the tony stewart glasses they were suposed to be red in color the I recived the pakage and they were blacik not what wanted.
Nov 24 2011 12:22 AM
Racing USA is the best! I order all my sports items from them. They really care about their customers and it shows. They are trustworthy, dependable and just downright nice. Plust the products that they offer are awesome.
Nov 24 2011 2:03 AM
great first experience. expect to make all my nascar needs from here. thank you.
Nov 24 2011 3:55 PM
ive had no problems with the products and love the 3 to 4 day shipping
Nov 24 2011 5:00 AM
I was not happy that the Tony Stewart T shirt that I order does not look anything like Tony Stewart!
Nov 24 2011 9:34 PM
I have always been pleased with every shipment! One item was received that I had to return, but it wasn't Racing USA's fault, it was sewn wrong.
Nov 24 2011 9:48 AM
I really like RacingUSA. I always go there first for any new items and they keep me updated on new Tony Stewart merchandise. I just can't seem to win the monthly drawing for the $250 shopping spree....HA HA. Thanks for providing great values.
Nov 25 2011 10:04 AM
I bought a tony stewart hat it is very nice the only problem with it is it pinches my head this however is not your fault. it was a 2009 pit hat and for some reason all 2009 pit hats hurt my head the only thing i would change about racing usa is to put a better discription of the product such as pre-shrunk... 2009,10 pit cap or whatever.if i knew the hat i bought was a 2009 pit i would not have bought it.but your store is excellent and i will be getting more stuff in the many race seasons to come.
Nov 25 2011 12:05 PM
Keep up the Good Work!! (:
Nov 25 2011 4:42 PM
I love this company and do all of my Nascar businness with them --shirts, hats etc . They have everything and when I have had to contact them them they have been awesome. I would recommend to anyone and everyone.
Nov 25 2011 7:20 AM
always great service and products
Nov 27 2011 2:47 PM
how about a free sprint cup hat stewart for doing survey? u guys rock with the stuff.
Nov 27 2011 9:07 AM
The shipping charge for both cars was included, even though I got one while the other is pre-ordered. The rep said I wouldn't be charged for the shipping of the next car months later. I'll wait and see before passing judgment on trustworthiness and fairness. Other than that -- great!
Nov 28 2011 7:13 AM
i was very happy with the merchandise i received and will surely purchase more items in the future
Nov 29 2011 10:21 AM
Ive always had excellent service! Never any complaints!! Keep up the great work!
Nov 29 2011 7:49 PM
I'm a 6 feet tall 180 pound guy, I'm ordering 3XL Tees, it just doesn't add up, I should be ordering 2XL, but the 2XL T-shirts I got in the past are too small for me.
Nov 30 2011 8:29 AM
I have been pleased with everything that I have ordered from you. The quality is wonderful and the shipping time for the in stock items has been exceptional. Keep up the good work! Happy Holidays!