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Actual Unedited Feedback (Good and Bad) From Our Clients - September 2011
Sep 1 2011 11:04 AM
In my estimation no other site equals yours. Keep up the good work.
Sep 1 2011 11:36 AM
I would recommend RacingUSA to everyone. Fast, efficient service. Good Quality.
Sep 1 2011 5:35 AM
My latest purchase was a Dale Jr. watch, love it, love it!
Sep 1 2011 5:53 PM
I received my order really quick....thanks
Sep 1 2011 8:10 AM
This was the first time I had ordered from Racing USA and it will not be the last. The merchandise and the service was outstanding. Thank you!!!
Sep 1 2011 8:21 AM
I've ordered often and never have had any problems. I like the fact it ships fast and I get my order quickly.
Sep 1 2011 8:22 AM
Always a pleasure doing business with RacingUSA
Sep 1 2011 9:08 PM
I plan to be a RacingUSA customer for a long time and really enjoy their products.
Sep 2 2011 7:42 PM
GREAT SERVICE, GREAT MERCHANDISE, QUALITY OF TRANSACTIONS IS ALWAYS OUTSTANDING!
Sep 2 2011 8:27 AM
I always enjoy doing business with Racingusa,they have what I'm looking for at a fair price,and shipment is the fastest in the collectables market.If ,for some reason,you need to contact them,they are always helpful,and more than friendly. Thanks so much!
Sep 9 2011 11:44 PM
You guys ROCK.. 100% better than Nascar.com Superstore
Sep 9 2011 2:29 PM
Heather is a really nice lady who is good at her job, Thanks for your help, Mike.
Sep 9 2011 2:30 PM
I wish there were more smaller sizes of women's apparel, like XS or size 0-2. Also more details on product description would be good. Ordering, shipping, & returns are great.
Sep 9 2011 2:32 PM
I have used your company numerous times and Have Never been let down.
Sep 9 2011 2:36 PM
First time ordering from RacingUSA. Excellent experience. I wouldn't hesitate to recommend them to friends
Sep 9 2011 2:57 PM
THIS WAS MY FIRST ORDER WITH RACING USA AND I BAUGHTS GIFTS FOR A FRIEND COMING IN TOWN AND COULD NOT BELIEVE HOW FAST I RECEIVED MY ORDER. I WAS WORRIED IT WLDNT GET HERE BEFORE MY COMPANY ARRIVED AND ISTIL HAD TIME LEFT. I SENT A THANK YOU EMAIL AND EVEN GOT A RESPONCE. THAT IMPRESSED ME AND WON ME FOR EVER!! I WILL BE PURCHASING ALL MY RACING GIFTS AT RACING USA!!!
Sep 9 2011 3:00 PM
every thing that I have ordered from Racing USA has passed my expectations their products are very good
Sep 9 2011 3:05 PM
I love all the stuff I buy from Racing USA, because Tony Stewart is my favorite.
Sep 9 2011 3:12 PM
Shipment of orders are super fast. The items ordered are always of top quality.
Sep 9 2011 3:19 PM
A five star dealer!!!
Sep 9 2011 3:51 PM
The free shipping specials are GREAT!
Sep 9 2011 4:09 PM
I have never ordered something online and had such a great experience. It was delivered fast. Shipping was cheap everything worked out wonderfully. I already again from y'all. I guarantee plenty more business from me
Sep 9 2011 7:17 PM
I'm real happy with the Jimmie Johnson Eldora car.
Sep 10 2011 12:39 PM
Your #1...... Fast Excellent Service As Always
Sep 10 2011 5:14 AM
You guys and gals at RACING USA ROCK!! The only place I will buy ALL my NASCAR STUFF IS RACING USA!
Sep 10 2011 7:21 AM
I always seem to purchase something whenever you have the sale prices. Love those low prices!
Sep 10 2011 8:53 AM
allways get my items in timly fasion. product is as good as looks on site . need alittle more selection on ocasion.
Sep 12 2011 6:25 AM
Great company. Great products. Very happy.
Sep 12 2011 6:44 AM
This was the fastest shipment I think I have ever received. Keep up the great work!!
Sep 12 2011 7:35 AM
RacingUSA is a very good company and I will order all of my NASCAR collectibles through them. I like the ease and convenience of their website and they're extremely fast on shipping.
Sep 14 2011 10:38 AM
I would always pre order new cars from Nascarshop.com. Everytime I would preorder they wouldn't get them in stock in time and cancel my order. RacingUSA always gets my preorders to me. I order only from RacingUSA.com from now own
Sep 14 2011 4:31 PM
Very competitive pricing and a large selection of items. Shipping charges also very reasonable, and I was AMAZED at how fast I received the package (TWO BUSINESS DAYS!)
Sep 14 2011 4:56 PM
I have ordered multiple times from RacingUSA and have ALWAYS had a tremendous experience. I couldn't believe this last order arrived so qucikly. Their packaging insured that the stickers stayed flat (others don't) and their selection is second to none. I love RacingUSA!!!!! I also love the fact that they realize there are more drivers than just Junior on the circuit as they have a great selection of drivers who don't typically have a ton of followers.
Sep 14 2011 5:01 PM
when I recived the diecast,the outside sleve was a little smached in on the corner.there was (no packing)in with the diecast to prevent the small damage!!!
Sep 14 2011 5:36 PM
The Best Online Nascar Company ever
Sep 14 2011 5:55 PM
Prices are great, quality of merchandise is exceptional, greater product selection and prices beat Nascar. Will order from RacingUSA again, and share website with family and friends.
Sep 14 2011 6:00 PM
The ONLY place for ANYONE to buy their Nascar items!!
Sep 14 2011 6:21 PM
Always good products and quick delivery. Thanks
Sep 14 2011 7:52 PM
great job folks.
Sep 14 2011 7:54 PM
Great to buy from fast service
Sep 14 2011 7:57 PM
Great Place to Shop,very impressed,will keep buying,will tell ALL My Friends about you,THANKS
Sep 14 2011 8:06 PM
I refuse to buy from anyone else
Sep 15 2011 1:28 AM
Fast response for any order that I purchase! It always arrive exactly the way it was stated for the sale of the product.
Sep 15 2011 6:16 PM
I have always been satisfied with the products I have ordered!!
Sep 15 2011 7:21 AM
I couldn't beleive how fast my order came but the packaging left much to be desired in facat the box was all broke open and particial resealed by the postale service. Otherwise No complaints here. Thank you. I check buy.com everyday.
Sep 15 2011 7:31 PM
Racing USA is the only place to shop for race gear. Great customer service and awsome deals.
Sep 15 2011 9:13 AM
I needed a new box for a car I ordered and you got it to me right away. Great job.
Sep 16 2011 6:24 PM
I am very happy with my purchase. I cant wait for it to get cold so I can wear it!
Sep 16 2011 8:47 PM
you guys are a great web site. I always can find something that a want. I always order on line and it's easy and quick. YOu process the orders quickly and they ship quickly. I always seem to order on the weekends and by the following weekend I have my order. I love that. I also think your prices are reasonable even with this economy.
Sep 16 2011 9:01 PM
The products are the best I have found on the internet!
Sep 18 2011 1:07 PM
The only complaint would be that the mailman folded the calendar to get it in my mailbox. I was able to get it out soon enough and did hang it, so it is much better now.
Sep 18 2011 1:12 PM
Really impressed by how fast I received my order. It was only a few days until my son's birthday when I placed my order and I received it the day before.
Sep 18 2011 12:19 PM
I can't wait to rock my new Jimmie Johnson Long Sleeve T's.....Love them thank you......
Sep 20 2011 3:32 PM
I have always been happy ith racing usa.
Sep 21 2011 4:25 PM
I live in Charlotte NC and instead of purchasing at the race track, I choose to use racingusa.com because the prices are much better and I feel my purchase is appreciated. My only compliant is that you do not carry the color-chrome diecast (which I guess is exclusive to nascar.com ugh!!)
Sep 21 2011 4:26 PM
Always great to deal with! Thanks!
Sep 21 2011 4:47 PM
First purchase - very good experience.
Sep 21 2011 5:07 PM
I love racingusa.com!!! Great buys and everything is worth my money! I am so glad I was introduced to this website!
Sep 21 2011 5:20 PM
Love this site. I buy all my nascar stuff here.
Sep 21 2011 5:26 PM
my husband loved his shirt and the size was great thanks so much for having larger sizes for men the bottle cover was just the right size for his beer
Sep 21 2011 5:30 PM
Company is great to do business with !
Sep 21 2011 5:31 PM
every time I've shopped with your company it has been a smooth easy process and there have never been any issues with any of my orders; it is always a pleasant experience
Sep 21 2011 6:10 PM
I buy all my NASCAR merchandise from Racing USA and have never been disappointed. Excellent service!!
Sep 21 2011 7:52 PM
The original die-cast that I received had a broken spoiler. I contacted Racing USA and the lady customer representative that I spoke to was very professional and handled my problem really fast. I will never have any problem in reccomending Racing USA to anyone. I will keep counting on Racing USA for my die-cast and other Nascar products.
Sep 21 2011 7:59 PM
I was hoping but surprised that I received my order so quickly. It was a birthday gift for my brother and did not know if I would have it for his birthday or not. I did receive it, prior to his birthday and he was very happy with it. Thank you!
Sep 21 2011 8:45 PM
Because I am retired I like to take advantage of your discounts but I find your return policy of 14 days unacceptable. I like to buy gifts early for birthdays and Xmas but am afraid to order more stuff from you if it does not fit in the 14 return window or I will be stuck with a product I have no use for
Sep 21 2011 9:00 PM
I was responded about my question very quickly. I was given instructions of what to do. I followed directions and they sent my follow up shipment came very fast!!!!!
Sep 21 2011 9:20 PM
Great Site shop all the time...love it !!
Sep 21 2011 9:25 PM
The shipping could be a little less.
Sep 22 2011 10:17 AM
Great experience! Received the package very quickly, and was impressed by the e-mail updates leading up to the delivery of my purchase.
Sep 22 2011 11:53 AM
Believe it or not I am Christmas Shopping already. The purchase was for an eleven year old Kyle Busch fan. I was having trouble finding youth stylish Kyle Busch shirts. On your website I found his favorite color in the right size at the right price. Ordering the shirt was easy and quick. It arrived very quickly as well. I couldn't be happier. Your company left a very good first impression. I will definitely be back. Thanks so much!
Sep 22 2011 12:17 PM
Love RacingUSA... very dependable and consistant... great sales and great products.
Sep 22 2011 3:07 PM
I'm very pleased with your website. I don't remember how i stumbled upon it but i sure am glad i did!
Sep 22 2011 3:11 AM
Quality merchandise at great prices!
Sep 22 2011 4:11 AM
I have shop with you for years, I have not had any problems, even when I send it to my friends it's always on time .Thank you
Sep 22 2011 4:50 AM
I was shocked at how quickly my hat arrived. It's also a very nice hat. A lttle pricey perhaps, but I guess yo get what yo pay for.
Sep 22 2011 6:26 AM
I have never been displeased with a RacingUSA transaction.
Sep 22 2011 6:42 AM
I really like RacingUSA! The prices are more competative than the others and the quality is exceptional. I will definitely continue to purchase from RacingUSA whenever I need something. Thanks!
Sep 22 2011 8:36 PM
I like the speedy delivery, the excellent products sold and I feel the site is safe.
Sep 22 2011 9:28 AM
For this order, I had to contact Customer Service with shipping questions/changes. Heather Attaway worked with me, and was extremely helpful. The only issue I had was I needed to change the shipping address, based on the date of delivery. I know the estimated time is 2-5 days, but as long as it wasn't on the 2 day timeframe, I needed it shipped to a different address. I changed the address, based on the estimation of it taking more toward the 3-5 day end . . . turns out - it was delivered in just 2 days. So - my husband got his gift a few days early because he was home for the delivery. But, really - it's not a complaint - I'm not upset that the shipping was so fast - just a comment for future reference! As I told Heather, when thanking her for her help - I will continue to order nearly exclusively from RacingUSA!
Sep 23 2011 1:42 PM
Love the selections and updates
Sep 24 2011 1:04 PM
Everything came as expected. Prompt shipment...
Sep 24 2011 1:28 AM
racing usa is the best in the business,thank you for the heads up on all your m&m car #18 future diecast models.whatever i order, i can expect it right away
Sep 24 2011 10:46 AM
I have purchased several diecast models from RacingUSA. I will gladly continue our relationship.
Sep 24 2011 12:06 PM
We have been ordering for years and never had a problem. The products are great and the sizes are right on.
Sep 24 2011 7:52 AM
a lot of fan are of big sizes like to see more in larger sizes
Sep 26 2011 8:48 AM
I think this is a great site! Thanks.
Sep 27 2011 1:58 PM
I love this site and I have ordered off of it several times. The shipping is awesome and super fast!!! The only thing that I can think that could improve is merchandise selection...I like to find unique items that you can't find everywhere else. Overall this site is great and I always come here for my Nascar purchases. Keep up the great work!!!!
Sep 28 2011 10:00 PM
Good service as always!!!
Sep 28 2011 10:02 PM
You're on my favorites now!! I did contact customer service and requested a price adjustment. They were more than happy to accommodate my request with a full explanation and very prompt too! Loved it!
Sep 28 2011 10:30 PM
I was pleased with how fast it arrived; however, I was not pleased with the product. I thought it looked really gaudy and would not feel comfortable wearing it. I have since returned the product. The product would look alot better if the beads were not so large.
Sep 28 2011 11:13 PM
So glad that you are carring womens size shirts for Tony Stewart. Will be ordering more for my friend for Christmas. Thanks for much for the prompt delivery.
Sep 28 2011 11:59 PM
I have never had to contact customer service so am not sure about some of this.. What I have gotten is good and fast service and am pleased with the merchandise.
Sep 28 2011 4:47 PM
I will be ordering all of my Nascar merchandise from you from now on !
Sep 28 2011 4:52 PM
I love RacingUSA!! I have shopped with them a long time and the service & product is consistently excellent! Any questions I may have are answered promptly & they're always friendly :)
Sep 28 2011 4:55 PM
i will buy from you again
Sep 28 2011 5:00 PM
I like your sales and selection.
Sep 28 2011 5:05 PM
Always good products and great merchandise.
Sep 28 2011 5:05 PM
The shipment was fast which was nice. S/H always seems a little high to me, but overall I was pleased with the product and quick delivery.
Sep 28 2011 5:16 PM
VERY PLEASED WITH QUALITY & HOW QUICK MECHINDIZE WAS RECIEVED
Sep 28 2011 5:18 PM
Awesome Deal on My Kasey Kayne shirts......My boyfriend is stoked!!!!
Sep 28 2011 5:27 PM
Racing USA is about the only place I deal with when it comes to NASCAR items.
Sep 28 2011 5:29 PM
I always order from you guys, due do the price are right and never had any problem.
Sep 28 2011 5:32 PM
Great service ! I wiil buy from you again !
Sep 28 2011 5:38 PM
I'm very satisfied with Racing USA
Sep 28 2011 5:57 PM
Great items at great prices!
Sep 28 2011 6:06 PM
Great customer service!
Sep 28 2011 7:27 PM
I love the website. Keep up the excellent work.
Sep 28 2011 7:58 PM
I received my shirt and was perfectly satisfied with everything. I will purchase more items in the near future.
Sep 28 2011 8:53 PM
he TONY STEWART Points Hat is great quality, especially for my big head!
Sep 28 2011 9:37 PM
I will always order from you
Sep 29 2011 1:08 PM
I will definately be ordering from you in the furture!!! Thank you so much!!!!!
Sep 29 2011 1:27 PM
good site. Best site with the best prices!!! prices very reasonable and shipping fast!!
Sep 29 2011 11:16 AM
well yes and no, i bought the ricky bobby # 26 cloun liquars car ,why dont it have his name above door, but car is great, i am always pleased with all my orders, and i buy alot from usa, ti want too thank you all for the great deals
Sep 29 2011 12:45 PM
Every product we have purchased from Racing USA has met our satisfaction in every way. A very good company to deal with and we shall continue to buy from you.
Sep 29 2011 5:27 PM
Every piece I purchase meets my expectations A+++++++++++++++++++++
Sep 29 2011 5:57 AM
Please when ordering make sure it's clear can you do that remember we are dummies. jcfloress
Sep 29 2011 6:11 AM
we have ordered plenty of times and have never had a problem. We continue to shop here.
Sep 29 2011 6:30 AM
Normally when given this type of opinion I fill out answers the same as when I am reviewing some one....not all answers are the top...always leave room for improvement...don't think there is any room....easy to shop website..quick shipments...great product..
Sep 29 2011 6:51 AM
Always great merchandise choices. Which I would have jumped on the Hendrick Hero coins. I waited and they were gone but usually get what I'm looking for. Thank You.
Sep 29 2011 7:47 PM
Wasn't quite the quality i've come to expect, but for the price, i'm ok with it.
Sep 29 2011 7:52 PM
I have ordered from RacingUSA off and on for years. Have only had one issue and they were very quick to resolve that to my complete satisfaction. I can't imagine buying these items from anywhere else!
Sep 29 2011 8:09 AM
My number one source for racing collectibles!
Sep 29 2011 8:17 AM
HAVE BEEN REAL PLEASED WITH ALL MY PURCHASES FROM RACING USA THAT'S WHY I KEEP BUYING FROM THEM
Sep 30 2011 8:33 PM
even though wrong product, i received an e-mail crediting my credit card account and telling me to keep the shipment i got because of the error and that my order would ship when you got it. i couldn't ask for better than that. thanks