|1:24 Autographed 1:24 Preorders 1:64 Preorders Alex Bowman Aric Almirola Austin Dillon Brad Keselowski Bubba Wallace Chase Elliott Christopher Bell Clint Bowyer Cody Ware Dale Earnhardt Jr Danica Patrick||Daniel Suarez Denny Hamlin Erik Jones Jamie McMurray Jeff Gordon Jimmie Johnson Joey Logano John Nemechek Kasey Kahne Kevin Harvick Kurt Busch Kyle Busch Kyle Larson Martin Truex Jr||Matt Crafton Matt DiBenedetto Matt Kenseth NASCAR Logo Paul Menard Richard Childress Richard Petty Ricky Stenhouse Ryan Blaney Ryan Newman Ryan Preece Trevor Bayne Ty Dillon William Byron|
|Alex Bowman Austin Dillon Brad Keselowski Bubba Wallace Chase Elliott Clint Bowyer Dale Earnhardt Jr Daniel Suarez Erik Jones Jimmie Johnson Joey Logano||Kasey Kahne Kevin Harvick Kurt Busch Kyle Busch Kyle Larson Martin Truex Jr Matt Kenseth NASCAR Logo Ryan Blaney Ryan Newman William Byron|
|Alex Bowman Austin Dillon Brad Keselowski Bubba Wallace Chase Elliott Clint Bowyer Daniel Suarez Denny Hamlin Erik Jones Jimmie Johnson Joey Logano||Kasey Kahne Kevin Harvick Kurt Busch Kyle Busch Kyle Larson Martin Truex Jr NASCAR Logo Ryan Blaney Ryan Newman William Byron|
|All Helmets Alex Bowman Brad Keselowski Bubba Wallace Chase Elliott Clint Bowyer Dale Earnhardt Jr Daniel Suarez Denny Hamlin Erik Jones Jeff Gordon Jimmie Johnson||Joey Logano Kasey Kahne Kevin Harvick Kurt Busch Kyle Busch Kyle Larson Martin Truex Jr Matt Kenseth NASCAR Logo Ryan Blaney Ryan Newman William Byron|
Actual Unedited Feedback (Good and Bad) From Our Clients - September 2010
Sep 8 2010 5:57 PM
Keep up the good work.
Sep 8 2010 5:58 PM
awesome dale jr wrangler hat i am the envy of my nascar groupies for they didnt' order fast enough and now out of stock thank you racing usa,
Sep 8 2010 6:06 PM
All of my questions and concerns were handled in a very professional and polite manner. The customer service representative was helpful and kind and went out of her way to make certain that I was a satisfied customer. Racing USA is number one in my book. I am happy to say that there is no need to shop anywhere else for Nascar merchandise. Racing USA rocks!!!!!
Sep 8 2010 6:08 PM
I will not let this shipment keep me from doing business with RacingUSA. Impossible to be great everytime.
Sep 8 2010 6:15 PM
recieved a good product at a good price. will def. do business with you again.
Sep 8 2010 6:20 PM
I Love ordering From Racing Usa Always Have What I Want.
Sep 8 2010 6:21 PM
The Best in Customer Care. Thank you
Sep 8 2010 6:21 PM
Racing USA is a wonderful place to purchase all your Nascar needs. Excellent pricing and fast delivery on all in-stock items.
Sep 8 2010 6:24 PM
Please thatk the person that called me about the Certificate of Authanticity for the Austin Dillon autographed truck. It was out of the blue that I received a phone call about the Cof A. I can't tell you how much I appreciate Racing USA getting the C of A after the truck was sent out. THANKS AGAIN!!!!!
Sep 8 2010 6:45 PM
For this order I did not need Client Services, So they are marked on past times I have dealt with them
Sep 8 2010 7:11 PM
I am very pleased with the selection and the time it took to get it here. I will order products from you in the future. I am interested in a Kyle Busch checkbook cover. He is mine and my son's favorite driver. Thanks again for great service.
Sep 8 2010 7:17 PM
so far I been happy with all my orders.
Sep 8 2010 7:30 PM
These guys are top notch. Product is as promised. I will continue to make all my car purchices from these guys. Packaging is always top of the line. Icoundn't be happier.
Sep 8 2010 7:42 PM
I am very happy that when I order anything, It is always 5 days or less when I recieve my order.. Thank you for that. Have a great day!
Sep 8 2010 7:49 PM
RE: Question # 3 "Easy to Contact". Contacting you by phone is average, calls usually go to voice mail. However, your response to email is excellent.
Sep 8 2010 7:56 PM
great job keep up the great work.
Sep 8 2010 8:24 PM
Sep 8 2010 8:45 PM
Keep up the good work! Go Kyle Busch.
Sep 8 2010 9:27 PM
Love that you took the extra time to let me know my card declined and allowing me a chance to have you recharge and still get order.
Sep 8 2010 9:32 PM
keep up the good job
Sep 8 2010 10:00 PM
FAST, FAST DELIVERY
Sep 8 2010 10:02 PM
GOOD JOB! You need to put #88, & #14 apparel on special of the day, so I can get my other Christmas presents finished. Also # 29, I need more stuff.
Sep 8 2010 10:17 PM
Thank you very much !!!!!!!!!!
Sep 8 2010 10:37 PM
I would like to know the next time I order a car that the car is Action serier and not some knot off. One car which I ordered some time back was from CFS. Its not the same as Action. I will let this one slide this time. However, next time I will ship it back.
Sep 8 2010 10:43 PM
Just LOVE shopping here!
Sep 8 2010 10:58 PM
I've ordered numerous items from Racing USA and ALWAYS had EXCELLENT response!!!
Sep 8 2010 11:20 PM
The hat looks really good. Was very pleased with it and will be proud to wear it. color is spot on and love saying on the back. hope to do more business in future.
Sep 8 2010 11:39 PM
always a pleasure to work with everyone there, i have always been treated fairly and will continue to purchase my die-cast from you.
Sep 8 2010 11:42 PM
I have always had excellent service with RACING USA. I have always received my orders when you have said i would. Thank you again for the great service.
Sep 8 2010 11:52 PM
YOU DO A GREAT JOB!!!!!
Sep 9 2010 12:20 AM
My order came in 2 days you cannot beat that.
Sep 9 2010 12:22 AM
Your company was great to work with you made ordering very easy and my order was here way before I thought it would be. Will be using your company again and will be passing your web site on to friends. I was very pleased with your service. Thank You it is nice to deal wit a company with your integrity.
Sep 9 2010 12:22 AM
The car looks great,thank you
Sep 9 2010 12:35 AM
Keep up the excellant work!
Sep 9 2010 12:37 AM
i love ordering from this site.ive always been able to get preorders with complete satisfaction.one thing you might look at is maybe coming up with specials or deals for people like me who order from you alot.maybe in tradition of nascar maybe a points system to earn free stuff.just a thought,thanks again ya'll are the best
Sep 9 2010 12:57 AM
Your merchandise is always good, your shipping is delivered when you promised and since my husband and I have shopped on your Website for several years, we trust you completely!
Sep 9 2010 2:30 AM
STILL BY FAR THE BEST COMPANY TO BUY FROM, ANDT THE NICEST PERSONAL TO TALK TOO THANK YOU.
Sep 9 2010 2:37 AM
Racing USA is my favorite place to order my NASCAR items. Their web page is very easy to navigate, always receive a confirmation with order number when my order is placed. On this last order, I had a question about a coupon I had and was unsure how to apply it to my order. I wrote a short e-mail and received a response the next day with the coupon applied. This is truly one of the best places for any NASCAR fan to visit, and I will continue to order from them. Great, great store.
Sep 9 2010 4:17 AM
above and beyond service
Sep 9 2010 4:24 AM
Another fast, efficient order from RacingUSA.com!!!!
Sep 9 2010 5:05 AM
I have been collecting for several years and I have found your site is the best for preorders and price.
Sep 9 2010 11:52 AM
I have been ordering NASCAR items from Racing USA for several years now and have never had any problems with items I have received. Everything was packaged with great care and received with SPEED. I also like the wide selection that Racing USA offers.
Sep 9 2010 4:06 PM
RACING USA , IN MY OPINION AS A FREQUENT SHOPPER, IS THE BEST INTERNET SITE FOR NASCAR ITEMS..... GREAT PRICES, GREAT SELECTION & THE BEST CUSTOMER SERVICE I'VE HAD THE PLEASURE OF HAVING!
Sep 9 2010 8:20 PM
i dont have ever worry about my things that i have ordered from you because it allways gets to me on time or earlyer than what you tell me i have always been very happy with the things i have got from you because quality of the product is excellent and the time getting is off the chart you guys are the best thanks.
Sep 9 2010 11:33 PM
Racing USA is the only place I order my diecast. I will continue to in the future.
Sep 10 2010 2:48 AM
I bought the shirt as a surprise for my nephew, who is a die hard Matt K, #17 fan!!! I wanted it to be a special thank you gift for Will for some things that he had done for me, his Aunt. I was very happy to hear that they included a nice card in with the shirt that said I was the one who purchased it for him. Will was extremely happy with the shirt, as I was. Thank you very much for everything!!!
Sep 10 2010 9:10 AM
You always exceed my expectations...thank so much!
Sep 10 2010 2:31 PM
While NASCAR.com advertises that it's the source, RacingUSA offers more products at a better price. Should be the "go to" place for any NASCAR fan.
Sep 10 2010 4:07 PM
Love gettig the specials on any TONY STEWART items!! He's my MAN!!!! Thanks Racing USA!!!
Sep 10 2010 8:41 PM
Good Job guys will continue to purchase from you in the future
Sep 10 2010 9:24 PM
Have really liked the products I have received from every shipment.
Sep 12 2010 10:51 PM
I appreciate and enjoy the large selection of Earnhardt Senior merchandise.
Sep 13 2010 6:06 PM
just frick-n awesome
Sep 15 2010 5:18 PM
RacingUSA has the fastest shipping ever. Have never been disappointed in ANYTHING that I have purchased from you!!! Thanks.
Sep 15 2010 5:19 PM
I ordered the Gordon jacket and was disappointed that it was very thin. I was looking for a heavy jacket. The description for the jacket could have been better. Add what temperatures that the coat is used for. The coat was also oversized. The large was more like an XL
Sep 15 2010 5:19 PM
Deal of the Day is the best!
Sep 15 2010 5:30 PM
Was buying at Nascar.com, but there site is so screwed up I gave up, than I remembered you guys, thank GOD! I am a member at RCCA, but still love your service the best, thanks to all!
Sep 15 2010 5:31 PM
LIKE I HAVE ALWAYS SAID GOOD WORK KEEP IT UP I KNOW I WILL BE ORDERING AGAIN. THANK YOU THANK YOU L DAVISON
Sep 15 2010 5:33 PM
THIS WAS MY FIRST TIME TO ORDER FROM YOU AND I WAS VERY PLEASED WITH THE SERVICES I RECEIVED THANK YOU AND I AM LOOKING FORWORD TO DOING MORE BUSINESS WITH YOU
Sep 15 2010 5:38 PM
Wonderful Service,and it was such a good product,Price was a real good too.
Sep 15 2010 6:03 PM
Keep doing what your doing.......
Sep 15 2010 6:04 PM
This is the first time i have had any issues with any of the products that i have purchased.
Sep 15 2010 6:09 PM
AWESOME SELLER NEVER HAD ANY PROBLEMS
Sep 15 2010 6:20 PM
Always a pleasure dealing with racingusa !!!
Sep 15 2010 6:40 PM
They were having some problems processing my card but they called me and left me a message something you dont get a lot of but greatly appreciated maybe noone else has real people to call not sure. Anyway i called her back and we varified everything and got my product 2 days later. You have great customer service and people who actually call the customer if their is a problem which is top of the line in my book. I greatly appreciated that and that we got the problem fixed and i got my product. To sum it up in one word " EXCELLENT".
Sep 15 2010 7:04 PM
Give more free shipping at times and I bet you would get more buyers.
Sep 15 2010 7:48 PM
I have ordered several times from RacingUSA and have never been disappointed. The shipments always arrive faster than anticipated and in perfect condition. Thanks!
Sep 15 2010 8:52 PM
You have just gained a faithful customer, I am very happy with the customer sevice you have provided, I will be a returning customer for a long while.
Sep 15 2010 9:37 PM
I made a mistake in ordering, and was on the phone immediately. The customer service person was very pleasant, professional, and did an excellent job fixing the double order. Nothing but praise for your company. I will order again Im sure.
Sep 15 2010 9:42 PM
I never have any problems with Racing USA. Excellent service and quality!
Sep 15 2010 11:21 PM
keep up the great job ( go kyle )
Sep 15 2010 11:36 PM
EVERYTHING WAS GREAT
Sep 16 2010 1:37 AM
I absolutely love Racing USA!!! I just wish that you carried more products but I am happy with what you have & will continue to shop for my nascar needs with you. Keep up the great work!
Sep 16 2010 2:19 AM
This was my first purchase but I'm pleased at the speed the product was received, I will use them again.
Sep 16 2010 5:02 AM
My latest order didn't process at first due to lack of funds in the account. After checking my e-mail a month after an e-mail was sent to notify me of this, I e-mailed a response to customer service. Within the next day, I had a response back, a verification of the second process, and notification of shipping. Excellent customer service and response time. I sent an e-mail stating how impressed I was and how thankful I was on the quickness of service.
Sep 16 2010 5:44 PM
Love your products. Now want to win your contest.
Sep 18 2010 5:13 AM
Always 5***** service and product satisfaction! :)
Sep 18 2010 12:05 PM
Keep the Kyle Busch merchandise coming!
Sep 18 2010 11:14 PM
So happy to be able to get the Jr. Car. Very pleased. Thank you.
Sep 19 2010 11:36 AM
Great job and great people.
Sep 22 2010 6:40 PM
I will continue shopping at this web site because of the quality of products and fair pricing.
Sep 22 2010 6:42 PM
You guys, as always, are AWESOME! I'm always pleased to order from Racing USA
Sep 22 2010 6:42 PM
The Best place I goto for NASCAR and I tell all of my friends about this store. A class act!!!
Sep 22 2010 6:49 PM
I have always been safisfied with the items I have purchased. That is why I still continue buying the way I do.
Sep 22 2010 7:02 PM
I love the products and the service will only buy form this vendor thank you
Sep 22 2010 7:14 PM
Thanks for sending me a new box / car......I am happy now as it has arrived and is in excellent condition ......just like I wanted it to be..... I will mail the original car / box tomorrow baxk per your request.
Sep 22 2010 8:06 PM
everything was good just wished i had've ordered a bigger size.
Sep 22 2010 8:17 PM
Keep Up The Good Work!!
Sep 22 2010 8:29 PM
Still need more Kurt Busch gear, haha... Your products truly are high quality and very appealing. My Man cave wouldn't be the way it is without the help of Racing USA and the excellent customer service...
Sep 22 2010 9:28 PM
great products at great prices!
Sep 22 2010 10:18 PM
It is always a pleasure to do business with RacingUSA
Sep 22 2010 10:40 PM
Sep 22 2010 10:58 PM
You folks are simply the best....since first ordering from you last year I have shopped no where else for all my racing gear, for your selection of merchandise, prices, sales, promotions and shipping are second to none!!
Sep 22 2010 11:28 PM
I LOVE MY NEW HAT! I SEEN TONY PUT IT ON WHEN HE WON THE RACE BUT HAD NO IDEA IT WAS GOING TO BE AVAILABLE!! THANKS FOR NOTIFYING ME!!
Sep 23 2010 12:10 AM
Make sure the postal service don't throw my diecast onto my front porch, this could have seriously damaged my purchase. I know from experience that you will do whatever for the customer and that this kind of behavior is unacceptable by the postal service. I suggest that perhaps you switch to UPS for shipping as they take better care of your merchandise. Aside from that, you guys rock and are far better than buying straight from NASCAR.com.
Sep 23 2010 12:25 AM
i've been ordering from this company for over a year the service has been excellent everytime . the prices are great and the product is a high quility product. i'm very pleased with this company and all they do for their customers.
Sep 23 2010 12:26 AM
One item was damaged but was quickly replaced. Excellent customer service.
Sep 23 2010 2:17 AM
Love you guys!
Sep 23 2010 2:34 AM
Anytime that I have used RacingUSA I have been pleased with my orders as well as the service. Go RacingUSA!
Sep 23 2010 4:26 AM
I needed a quick gift for a birthday. I stumbled upon your site and found the diecast I was looking for. I wasn't for sure if it would make it to me in time, but I got it with afew days to spare. I was actually shocked at how fast I got it. Thanks alot, I will be ordering for you guys again, count on it.
Sep 23 2010 4:52 AM
Great Stuff, Great Service, Great People...!!Thank You..!!
Sep 23 2010 5:27 AM
RACING USA IS A GREAT PLACE TO SHOP AND BUY ALL MY NASCAR MERCHANDISE.THE PRICES ARE GOOD AND THE QUALITY IS GREAT WITH FAST SHIPPING.
Sep 23 2010 10:47 AM
Great website, great service. An item i ordered became a "Deal of the day" item a day after i ordered it and Racing USA gave me the sale price!! Cool!
Sep 23 2010 3:44 PM
Easy to deal with and very efficient, Thank you.
Sep 23 2010 10:47 PM
Excelent service, product excelent and Congratulations to Caroline for your service. I live in Bogota Colombia and received my purchase very well.
Sep 24 2010 5:01 AM
this is the first time i have ordered from you. i am planning on ordering from you again. i hope i get the same service. it was very good. i was very surprised how fast i got my order delivered, considering where i live. ( in the boonies)
Sep 24 2010 4:56 PM
I've never had any issues with them. My only complaint is that I stressed that my favorite Driver was Denny Hamlin, and there are hardly any specials for his merchandise.
Sep 24 2010 7:50 PM
My only problem is that most of the time the box has been opened, do you check serial #'s and pull certin #'s or low #'s, other than that your great to work with, never had any damage, never any problem with quality of product, allways keep me informed. Thanks for your great service.
Sep 27 2010 8:01 PM
you guys are always top shelf and everything i have ever ordered has been wonderful
Sep 28 2010 7:31 PM
This package was shipped to a friend as a Christmas gift in advance. She will not open until Christmas. I ordered it because she told me what she wanted, I think she will be happy. She has been a Tony Steward FAN for many years.
Sep 29 2010 5:44 PM
Always a quality product at a fair price and fast, prompt, good condition delivery.
Sep 29 2010 5:50 PM
It's a little large, what would be the rate to exchange for a medium and how would I go about that?
Sep 29 2010 5:50 PM
Racing USA is the place I always look 1st for any of my Diecast. Even if it is a Pre-Order it gets shipped to within days after they get them into stock. Customer service is wonderful there. Right on top of things and on the top of our buying list. Thank you
Sep 29 2010 5:54 PM
One of the die casts appeared to have a wheel missing but I did not open the clam shell packaging to check as it was a present for my grandson.
Sep 29 2010 5:54 PM
I have ordered several items and have been well pleased with all of them. Thanks
Sep 29 2010 6:50 PM
So far, never had any problems with any order. Been very satisfied with my purchases.
Sep 29 2010 6:56 PM
We always buy from you and we are always satisfied with your prompt service and never had a problem with breakage or anything else. Thanks.
Sep 29 2010 7:18 PM
I ordered a low production Jeff Gordon car. The first car I received had a crack in the rear windshield. Racing USA made it good. They exchanged the car for an undamaged one; no questions asked. They have excellent customer service and response. I consider Racing USA the best diecast vendor. Thank you, thank you, thank you.
Sep 29 2010 7:23 PM
I am a Diecast collector and I have made several purchases from RacingUSA. The Diecast and packaging that I have received has always been in Mint condition. I am very satisfied with RacingUSA and will continue to purchase from them.
Sep 29 2010 7:25 PM
Excellent service and product! Client services is outstanding and completely fair.
Sep 29 2010 8:02 PM
great to do business with.i will do it again in the future.thanks a million
Sep 29 2010 8:31 PM
I have always had a great experence order from you but is there any way to have a history order account page so we can make sure that we don't preorder something twice that we can check ourself
Sep 29 2010 8:32 PM
Very suprised how quickly my order came!! Delighted with the products. I'll be back.
Sep 29 2010 8:38 PM
We were thrilled at how fast you sent the order!!!!!!!!!!
Sep 29 2010 9:06 PM
your no. 1 in my book.
Sep 29 2010 9:43 PM
I have in the past needed to return a item and I had no problems.
Sep 29 2010 10:47 PM
Appreciate your emails and the products you carry. Just wish shipping wasn't so expensive.
Sep 29 2010 10:54 PM
the order shipped really fast.
Sep 30 2010 12:09 AM
The only time I don't buy from RACINGUSA is when I place special orders for ''ELITES'' from RCCA because RCCA is the only source of ''ELITES''. Other than that all my racing needs are filled by RACINGUSA. Personal contact with Carol is outstanding. Excellence above expectation... thank you, tom
Sep 30 2010 12:19 AM
My husband is a die hard jeff gordon fan been collecting since he started driving!!! He has ordered from a company forever!! They closed and we were worried!!! Then I found ur website!! We have been ordering for a year from you and we are pleased!!! My bank recently updated my card which all my preordersdidnt go through your customer service helped and we have several preorders pending!!! Thanks for your help!!!
Sep 30 2010 12:35 AM
First time I ordered anything so cannot judge by this. Based answers on availability of items and price.
Sep 30 2010 2:18 AM
Always great to deal with
Sep 30 2010 3:04 AM
Thanks Racing U.S.A.
Sep 30 2010 3:18 AM
I will buy again in the future. I just will know that your sales are what the actual value of the product is.
Sep 30 2010 8:04 AM
I was amazed ae how fast my order arrives. Thank You
Sep 30 2010 11:06 AM
Very fast and loved my stuff. Thank you!
Sep 30 2010 8:53 PM
would order from again deff..