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Actual Unedited Feedback (Good and Bad) From Our Clients - August 2011
Aug 3 2011 10:38 PM
Excellent service and products. Long live The Intimidator.
Aug 3 2011 11:07 PM
keep up the great work
Aug 3 2011 4:11 PM
I have found some great values with RacingUSA -- shipping is FAST; quality is really great!
Aug 3 2011 4:46 PM
Great Company to work with. Some companys over the web are hard to trust. You folks are just great !!!!!
Aug 3 2011 5:12 PM
KEEP UP THE GOOD WORK......
Aug 3 2011 5:18 PM
Keep up the good work. Thanks
Aug 3 2011 5:31 PM
Perfection @ it's BEST!!!!
Aug 3 2011 5:49 PM
Aug 3 2011 5:59 PM
Shipment is always delivered one day prior to expected delivery date.
Aug 3 2011 6:09 PM
The box was received partially crushed. There was no damage to the product,but it didnt look good when it was received. the shipping speed was outstanding.
Aug 3 2011 6:20 PM
Overall an excellent place for all my racing needs. I wish you would add a place on the website for tracking my orders.
Aug 3 2011 6:52 AM
The ONLY place I buy my Nascar items!!
Aug 3 2011 8:05 PM
its the best place i found to order stuff online
Aug 3 2011 8:33 PM
Aug 3 2011 9:06 PM
Watch arrived w/ a dead battery. Replaced it and it worked just fine.
Aug 3 2011 9:21 PM
This the only place I get my NASCAR Gear
Aug 4 2011 11:21 AM
I had mistakely ordered two of the same Car. Customer service cought it. She is the best. Thank you.
Aug 4 2011 4:34 AM
BOUGHT THIS SHIRT FOR MY SON,HE CAN'T STOP RAVING ABOUT IT!
Aug 4 2011 6:35 AM
Everything was wonderful so I placed another order yesterday. Couldn't ask for anything better. Keep of the good work I know I will be sending more people to shop here.
Aug 4 2011 6:48 AM
EVERYTIME I HAVE USED YOUR SERVICES THE EXPERIENCE HAS BEEN A GREAT ONE. I APPRECIATE YOUR GREAT CUSTOMER SERVICE AND FOLLOW UP. YOUR MERCHANDISE IS ALSO OF GOOD QUALITY AND A GOOD PRICE.
Aug 4 2011 7:00 AM
Keep on providing a great service to all of us race fans!
Aug 4 2011 7:40 AM
love to purchase thur Racing USA I can allways depend on you have great quality products at a good price THANKS
Aug 4 2011 7:40 PM
had to return b/c I ordered the wrong size... you made it easy and it was back to me in the correct size and I love it!!! Thank you!
Aug 4 2011 7:46 AM
keep up the great work
Aug 4 2011 8:09 AM
ya'll do and excellent job every time i order form you. keep up the fantastic work and have a wonderfull weekend.
Aug 4 2011 8:32 AM
I actually sent an unsolicited e-mail shortly after my last order. Many of your products are the same as Nascar's website but priced lower and with much faster shipping. I've ordered from your website several times and have always been pleased with price, delivery and quality. Love your website!
Aug 4 2011 8:39 PM
I truly enjoyed recieving my new 2012 Nascar Calendars, but I truly treasure the Holy Bible Stock Car Edition. It is a book I will treasure and use for years to come!!! Thank you for your fast delivery! I have ordered from Nascar Superstore, and they are #2 to your services. Thank You!!!!! I will be ordering from you again. Thank You!!!!!
Aug 4 2011 9:37 AM
shipping cost compared to Nascar Superstore is a little high. Good prices on your items though.
Aug 5 2011 11:16 AM
Aug 5 2011 4:06 PM
1 PIECE OF MERCHANDISE I GOT WAS DEFECTIVE-I SHIPPED IT BACK AS THE DIRECTIONS STATED-TALKED TO CUSTOMER SERVICE. SERVICE WAS EXCELLENT-I GOT REPLACEMENT ITEM YESTERDAY. THANK YOU
Aug 5 2011 8:16 PM
Always good to order from.
Aug 9 2011 11:50 AM
great products. easy to order on website. fast delivery.great prices.
Aug 9 2011 9:22 AM
It was my first time shopping with your site so emailed the customer service department with a few questions. Heather was quick to respond and very helpful. Do to this experience I will continue to shop here in fact since then I pre-ordered a die cast car as a gift for my husband. Thanks!
Aug 10 2011 11:09 PM
Although part of my shipment did not arrive customer service was understanding and did not give me any hastle about not getting what I had ordered I give you the most respect for that and I am looking forward to ordering more product.
Aug 10 2011 4:18 PM
Thanks so much all! I actually had 4 different orders and shipments and everything was perfect!
Aug 10 2011 4:28 PM
HIGHLY IMPRESSED with everything....The morning I placed my order, I received an e-mail confirming my order, and then that SAME afternoon, I received an e-mail, stating that my order had been packed and shipped...All in the same day...I will most certainly be ordering from you again, and recommending your Co. to all my NASCAR friends...
Aug 10 2011 4:46 PM
The shipment came so fast, it was great.
Aug 10 2011 5:10 PM
i am very pleased customer. you guys are the only nascar store i will shop at. keep up the great work
Aug 10 2011 5:54 PM
For the nascar fan Racing USA provides the newest merchandise at a great price and dependable and speedee delivery.
Aug 10 2011 6:03 PM
Had never heard of or dealt with RacingUSA before this order so I do not know of previous reputation. If asked, I will recommend this site for sure.
Aug 10 2011 6:07 PM
Your nascar products are excellent. Your shipping of products beats the nascar site by a long ways. Keep up the good work i will always be a customer of yours!!!!!!! Thank you very much.
Aug 10 2011 6:12 PM
I LOVE YOU ALL, AND KEEP UP THE SPEEDY BUSINESS.... THANKS AGAIN,,, AND GO TONY STEWART.....
Aug 10 2011 6:48 PM
why shop anywhere else
Aug 10 2011 7:44 PM
Aug 10 2011 8:09 PM
I collect Mark Martin diecast and I get nearly all of my 1/24 scale cars from RacingUSA.
Aug 10 2011 9:30 PM
This is the third product I have ordered from Racing USA and I appreciate dealing with an internet company I can trust with my personal information as well as providing me with quality merchandise. This is one of the main reasons I will continue to come back to Racing USA for my NASCAR merchandise.
Aug 10 2011 9:48 PM
I love buying frrom racing usa.
Aug 11 2011 11:31 AM
YOU NEED MORE KASEY KAHNE STUFFFF<3! other than that...everything was fantastic! thanks for being a place who we can trust to get us the right product and in a great amount of time! thank you thank you thank you!
Aug 11 2011 12:27 PM
I have used other online nascar co's and RacingUSA is by far the best. I buy all my products there now!
Aug 11 2011 7:18 AM
I don't buy alot of merchandise but when I do I am very pleased with the service I receive from your company. I feel I get better prices and better selection then when I go to a Nascar store. So, don't stop doing what you are doing. IT WORKS!!!
Aug 11 2011 7:33 PM
I have always had good luck with you.
Aug 11 2011 9:56 AM
always first class
Aug 12 2011 9:58 AM
YOUR COMPANY IS THE ALL ROUND BEST WHEN IT COMES TO NASCAR ITEMS AND THE PRICES BEAT ALL OTHERS THANK YOU FOR ALL THE SALES YOU HAVE IN TIMES NOW THEY ARE VERY NICE
Aug 13 2011 9:20 AM
All dealings I've had with your organization have been very good so far. Keep uo the good work and many thanks.
Aug 14 2011 8:37 PM
RacingUSA is my favorite online store to purchase all of my racing items. You have an excellent selection of products & great prices!!
Aug 17 2011 4:21 PM
Each and every experience I have had thus far has been outstanding. I will shop nowhere else!!
Aug 17 2011 4:23 PM
always my first choice in racing merchandise.
Aug 17 2011 4:37 PM
Aug 17 2011 4:54 PM
My son had an issue with the wrong data being entered for a recent order. Your customer rep got back with him in a timely manner and resolved the issue. We are thankful because the inventory for that product has already been issued.
Aug 17 2011 4:54 PM
Aug 17 2011 4:55 PM
Great place for me to buy my Dale Sr items and Dale Jr items and anyother drvier that I like or someone in my family likes
Aug 17 2011 5:00 PM
Aug 17 2011 5:51 PM
Love them! one of these months I will that $250 spree! lol
Aug 17 2011 7:29 PM
a little spendy except for speicials, even with specials handling and shipping is expensive
Aug 17 2011 7:31 PM
The ONLY place I will order from!~
Aug 17 2011 8:24 PM
heather attaway has the patience of a saint, at least when it comes to dealing with me. her email replies to my questions, which i don't think are ever rude but might sometimes might not be the most fun to read, are always prompt, courteous, and professional. and any problems i've ever had she has handled with the greatest of ease. i actually moved $500+ in orders from lionel to racingusa because of the customer service (and the free shipping on pre-orders, i won't lie).
Aug 17 2011 8:24 PM
My shipping experience this past week was exceptional. My shipment from two weeks ago was damaged, through careless packing or delivery company mishandling, and the shipment this week was to rectify that. I commented before I went to bed and by the time I checked my email the next day, my replacement item was already shipped along with a RMA slip to return the defective item. No questions asked. Now that's service! Very Happy with my experience with RacingUSA. Thanks.
Aug 18 2011 12:51 PM
Aug 18 2011 5:37 AM
I have had questions and they were answered better than good even excellent have always been pleased with everything I have ordered. Great works Thank You
Aug 18 2011 5:52 AM
I feel very comfortable dealing with Racing USA. It's like going to a major chain retailer or restaurant: you know what to expect every time.
Aug 18 2011 6:44 PM
I am a disabled veteran and a Vietnam era Navy SEAL and honor means everything to me. In this day and age it seems hard to find a company such as yours. I had aproblem with my next shipment being paid. My wife called Heather and they solved to problem with my bank and paydays. I would like to thank Heather for all her help. Heather is most definitely an asset to RacingUSA!!!!!!!
Aug 18 2011 7:32 AM
I will continue to purchase through Racing USA.
Aug 18 2011 7:34 AM
Easy to order, fast delivery.
Aug 18 2011 7:37 AM
Your products and service are top notch
Aug 18 2011 9:14 AM
I just love this place. I'll be back again !!!!!!!!!!!!!!
Aug 19 2011 4:28 PM
I BUY ALL MY DIECAST FROM RACING USA
Aug 19 2011 8:37 PM
NEED MORE TONY #14 THINGS, THANK YA...
Aug 21 2011 1:33 AM
With any order I have placed, and the one return that I had to do a couple of years ago, the Racing USA team ROCKS.
Aug 21 2011 2:51 PM
Aug 23 2011 12:16 PM
The t-shirt and hat sale was awesome!
Aug 24 2011 4:14 PM
we love ordering from you!!!
Aug 24 2011 4:15 PM
I am an Air Force veteran. The #43 car painted with Air Force logo was a perfect gift for my grandson. I will purchase another diecast car from RacingUSA!
Aug 24 2011 4:18 PM
sent to me in a very timely manner.. will definately recommend and do business again
Aug 24 2011 4:21 PM
I ordered my items on Thursday and received the shipment on Saturday, with regular shipping! I've order from you before and have always been happy with the service - and will continue to do so! Great job!!
Aug 24 2011 4:30 PM
GOOD JOB - WELL DONE - KEEP IT GOING!!!
Aug 24 2011 4:38 PM
I check every day for the latest "deals". I'm a big Bill Elliott fan, but you haven't offered much except for the Burger King car (which I bought from you), and the dirt car which I'm not interested in. I'll be watching for any other items you may be able to get.
Aug 24 2011 5:04 PM
I WOULD USE AGAIN VERY TRUSTWORTHY THANKS..................................
Aug 24 2011 5:11 PM
racing usa always comes through on speed and quality.
Aug 24 2011 5:21 PM
Love Racing USA. Will definitely do business with you again
Aug 24 2011 6:10 PM
Best place EVER to buy my Nascar!!
Aug 24 2011 6:54 PM
They treat you like you were family.... Good Family !!!!!
Aug 26 2011 5:08 AM
Shipment was sent to my son so I did not see merchandise but he liked it and said it was good quality.