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Actual Unedited Feedback (Good and Bad) From Our Clients - July 2012
Jul 5 2012 10:27 PM
We got a clock that did not run you sent another thank you.
Jul 5 2012 11:08 PM
My husband ordered 2 items of Dale Jr. for my birthday which was 6/25 and was ordered 6/21 and it arrived on my birthday
Jul 5 2012 4:50 PM
Great job, as usual.
Jul 5 2012 4:52 PM
I will definitely purchase through RacingUSA again. I was very impressed with service, the product, the professionalism of the people I spoke with. AND, most of all. my brother, to whom the car was a gift,was delighted! Thank You!
Jul 5 2012 5:10 PM
My 11 year old grandson has a big smile on his face when he opens the box from Racing USA. He has been collecting your cars for a long time in the last 4 or more years.........
Jul 5 2012 5:25 PM
Awesome products - awesome service!
Jul 5 2012 6:15 PM
Best company out there for my NASCAR needs. Thanks!
Jul 5 2012 6:16 PM
I HAVE BEEN ORDERING FROM YOU FOR SEVERAL YEARS. I HAVE ORDED FROM OTHER COMPANIES UNTIL I FOUND YOU. SINCE THEN I DO NOT ORDER FROM ANYBODY ELSE.
Jul 5 2012 6:19 PM
I have dealing with Racing USA for about 10 or more years. I can tell you that, you get what you ask for. Never a problem with the product nor the shipping. Product always comes in great shape. Thanks
Jul 5 2012 6:30 PM
I was thrilled when I was contacted that the Tony Stewart shirt I had ordered for Christmas was available, just in time for my grandson's birthday. In fact, it arrived on his birthday. Made his day even more special and mine too! I will definitely order more items in the future. Thanks.
Jul 5 2012 7:10 PM
I will continue to order from your great website.
Jul 5 2012 9:11 PM
your store is really good.
Jul 5 2012 9:52 PM
Have a good weekend.
Jul 5 2012 9:58 PM
Wonderful transaction, will do business with again.
Jul 6 2012 1:00 PM
Exceptional Service as always!
Jul 6 2012 10:09 AM
Jul 6 2012 11:05 PM
Thank you guys for being the best NASCAR store on the net!
Jul 6 2012 12:53 PM
The package arrived slightly damaged. New one on the way.
Jul 6 2012 7:40 PM
This is why I always buy from racing usa. I know they are reliable and trustworthy.
Jul 6 2012 8:08 AM
I received two pieces in the same box. The Tony Stewart box was in great shape, but the Clint Bowyer box had heavy damage on two corners. The box they were shipped in wasnt damaged, so the Bowyer box was damaged before shipment, thanks.
Jul 7 2012 12:44 AM
95% of all my nascar purchases are made through you. i have never had any problems with your quality or shipping time. would be willing to pay extra to get something shipped UPS. THEY ARE FASTER than US POSTAL SERVICE. Thanks for your support and you can expect me back for my next purchase.
Jul 8 2012 10:56 AM
Racing USA is the first place I look for new diecast. Always excellent quality.
Jul 8 2012 9:00 AM
ALWAYS a pleasure doing business with RACINGUSA. My #1 place to shop.
Jul 9 2012 1:40 PM
I have never had any issues with my purchases from Racing USA!
Jul 9 2012 8:37 PM
I'm never disappointed with the products and service I receive from Racing USA. Wish the shipping costs weren't so high, but that's not your fault. :)
Jul 10 2012 12:21 AM
Anytime I have ordered from your Company the quality and delivery time this excellent. Have reccomended your products to friends.
Jul 10 2012 7:16 AM
I feel very secure , and know the products you offer are top notch..thank you so much..Aloha Gest
Jul 11 2012 2:38 PM
Jul 11 2012 4:36 PM
Jul 11 2012 4:43 PM
Very pleased with delivery and quality of product...
Jul 11 2012 4:57 PM
Racing USA sells nice items,and their customer service is the best.I will do business with them again.
Jul 11 2012 4:59 PM
Love this item and all others I have ever ordered from Racing USA, thanks for your great products and pricing and daily specials
Jul 11 2012 5:03 PM
Jul 11 2012 5:42 PM
The reason I checked average on Speed of Delivery was because it was a pre-order so had to wait till the shirt was completed.
Jul 11 2012 5:45 PM
The only place i buy Nascar collectibles from. The best pricing and great sales ffrom time to time. Alwasy dependable!!
Jul 11 2012 5:54 PM
I've been very happy with my purchases and will purchase more from RacingUSA in the future your Aplus in my book
Jul 11 2012 6:09 PM
Fantastic, Fantastic, Fantastic!!!!
Jul 11 2012 7:06 PM
love you guys!
Jul 11 2012 7:30 PM
I very enjoyed the service & products.
Jul 11 2012 7:35 AM
The quality of the merchandise was excellent, however I believe that the sizes run a llittle small, therefore I had to return the item, which cost me half as much as the item. I would have liked to been reimbursed for my postage. Which was $7.95. Thank You Deanna Vahlenkamp 145436 State Hwy 64, Bloomer, Wi 54724
Jul 11 2012 8:15 PM
excellent service, many thanks.
Jul 11 2012 9:24 PM
unfortunately the jacket is to big I need a different size and see you have no other sizes....I wanted the jacket really bad so I'm going to have to keep what I have...i'm hoping I can get it tailored but probably not...
Jul 11 2012 9:38 PM
Its all good
Jul 12 2012 11:01 AM
I GLAD JR WIN A RACE
Jul 12 2012 12:45 PM
My replacement piece got here quickly and without damage.
Jul 12 2012 12:57 PM
always have had excellent service. thanks
Jul 12 2012 4:19 AM
I really loved the Dale Earnhart Wins Michigan t-shirt, just wish I would have ordered a size smaller, just didn't know, because thought maybe it would shrink being 100% cotton. Thank you so much for the promptness of the order. I would order again and would recommend you to others. Thank you
Jul 12 2012 5:06 AM
Great Job again never disappointed
Jul 12 2012 5:36 AM
I very rarely give anyone/anything all excellant ratings because I fear it will be ignored as unauthentic but my expereience with RacingUSA was excellant and THAT is very rare in todays world.
Jul 12 2012 5:44 AM
your company offers a great selection on all your cars; you offer alot of products that i cant find anywhere else . i will continue to oeder from you all
Jul 12 2012 6:13 AM
very happy with your service and merchandise I WILL visit your site in the future. thank you.geno
Jul 12 2012 6:31 AM
Ease in switching out Jrs preorder 1:24 diecast for his raced version after his win at Michigan.
Jul 12 2012 6:57 AM
The folks that answewr my question are always very helpful and tiake tell to listen and help if possible. They do not give pepole the run around if they did not know the answer,
Jul 12 2012 7:21 AM
I would appreciate you guys having more selection in kids sizes. I have a 5 year old grandson and the t shirt selection was pretty limited. Thank you.
Jul 12 2012 8:06 PM
Keep it up. Best Nascar shop online for buying your nascar items, much cheaper as well. As long as you keep it up I WILL be back!!!!!!!!!!!!!!
Jul 12 2012 8:38 AM
Very easy to deal with, product is very good quality & sharp colors--VERY HAPPY--will shop again, THANKS.
Jul 14 2012 11:10 AM
Appreciated the call when the credit card I used to preorder with last year had since expired. Heather was very nice to talk to and got my order re-processed very quickly.
Jul 14 2012 8:18 PM
I think the shipping may be a little steep for single items. I chose not to buy an outlet item because the shipping was 5.99 on a 9.99 item.
Jul 18 2012 10:25 PM
Jul 18 2012 4:54 PM
Racing USA made the transaction very smooth.I received a damaged item and they replaced it very fast.I will do business with them again.
Jul 18 2012 5:01 PM
I will definitely order from them again. GOOD PRICES!!!!!
Jul 18 2012 5:06 PM
Quality merchandise at a good price!!
Jul 18 2012 5:11 PM
I hear a lot of people complain at the tracks all the time about vendors and even narcar need to cater more to the large fans as well ( Bigger sizes would be nice even if the price was allttle higher ) Thank you again for the excellent service.
Jul 18 2012 5:14 PM
Very quick service
Jul 18 2012 5:51 PM
I feel your response to a problem shipment was excellent customer service. You were recommended by another NASCAR fan. I will order from you again.
Jul 18 2012 5:57 PM
Had perfect transactions with your company.
Jul 18 2012 6:33 PM
Best place ever!!
Jul 18 2012 7:04 PM
In all the transactions over these many years, I can only recall one rough spot. It was doubled shipped and you guys took care of the issue promptly, professionally and immediately. That's why I keep coming back, again and again. I'm a tad bummed that I got frozenout on the Boris Said, Canadien Tire car on $25.00 day!
Jul 18 2012 7:12 PM
Heather Attaway continues to Provide the Most Amazing Care and Consideration with every single Request we make, I do not know how she does it Because we can be a Real King Size " Pain in the you know what." Heather Never Complain's or makes us Feel Bad, She is AMAZING****** Sincerely yours, Carol A.McEwan Keith A.Fletcher
Jul 18 2012 8:15 PM
A great company to deal with, Keeps track of what I order so I don't order things twice.
Jul 18 2012 8:32 PM
Would buy from RacingUSA.com anytime, thanks for great products, sales, and prices.
Jul 18 2012 8:41 PM
I know it doesn't have anything to do with this shipment. I know it's not your fault, but would you please give a kick in their collective backside for canceling orders. Thank you
Jul 18 2012 9:11 PM
My son has been ordering diecasts from your site for a few months now. We love the daily deals and the speed at which we receive our orders is amazing. We will continue to order from your site in the future and recommend you to others we know. Thanks for making our experience so great!
Jul 19 2012 1:49 PM
I really like receiving my shipments super fast
Jul 19 2012 12:25 AM
wish prices were lower
Jul 19 2012 12:45 PM
Jul 19 2012 2:11 PM
yeap.. the shirt i ordered was killer. i love it. I was a little pissed off at the idea if not being able to get a Tony Daytona Win T-Shirt. Yes I was e-mailed the offer of the preorder, so i jumped on ur site to give my order. well.... all that was available was L IN MEN'S XL N MENS AND SO ON. there was nothing available in small & medium and not ONE SINGLE FLIPPIN T-SHIRT OFFERED IN THE WOMEN'S. And I am a woman and I order size medium in the mens and sm or med n ladies. I got an email last week stating you had backorder coming in. i was all excited. yeah right....!!!!! I opened the damn email and all the sizes you had were large and extra large. I dont know what or who you think I am but lol...i am a tiny little 5'4'' 114.... I love my nascar,, i ride my harley,,, i cruise n my mustang and i love my tony.. please.. i wear mediums...
Jul 19 2012 4:27 PM
Had no problem with my order and received e-mail when it was shipped, which I always appreciate from a vendor.
Jul 19 2012 4:38 PM
Tony Stewart is great so keep is items coming.
Jul 19 2012 6:29 AM
Keep your Customer Service Manager......She is very professional and always helpful anytime I may need information or help! Thank you, A.C. Strickland Viper Racing Graffix
Jul 19 2012 7:26 AM
keep up the good work!
Jul 19 2012 7:34 AM
I would rcommend your company to anyone in search of decals. I make cornhole boards and your company is the best outfit I've dealt with thus far. Thanks
Jul 19 2012 7:48 AM
I received a Clint Bowyer piece that came with a badly damaged box. I put that information on my last survey. I did not expect it but I was sent a brand new box. Thank you very much. This day and age customer service is a thing of the past. You guys are the best, keep up the good work, and thanks again. Doug Schuh
Jul 19 2012 8:30 AM
i have been in retail all my life. the key to this transaction was the quick respone to my email question. so many sites these days are just sites to say they have one. some sites i never get a response and others its multiple days before i hear from them. i probably spend 500.00 a month over the net buying collectables and sporting goods. thank you gary willis, mt dora, fl.
Jul 19 2012 8:45 AM
I first contacted client services via email and the return answer was quick and precise. I was told to call to solve an issue I had with a credit card. It took many, many dialings to finally get through as the line was constantly busy. Other than that the buying experience was excellent.
Jul 19 2012 9:57 AM
I wish you had a Jeff Gordon youth cap. I need one for my 5 year old grandson.
Jul 21 2012 1:08 PM
i always recieve great service form you guys
Jul 21 2012 6:36 PM
still waiting for an item
Jul 22 2012 1:33 PM
Excellent! I only with there was a better way to track my purchases... Some sort of virtual checklist to show what cars are available and which ones I have ordered.
Jul 22 2012 3:08 PM
RECOMMENDED TO ALL, THIS IS THE ONLY NASCAR STORE I BUY ALL NASCAR ITEMS AT
Jul 23 2012 8:28 AM
PLEASE GET LARGER SIZES IN MENS -- UP TO 6X WOULD BE GREAT