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Actual Unedited Feedback (Good and Bad) From Our Clients - July 2011
Jul 6 2011 10:42 PM
Loved the Speedy service. Quality was great! Will shop from them more often. Prices on the items I bought were excellent.
Jul 6 2011 11:38 PM
Always fast excellent service.
Jul 6 2011 4:40 PM
I am a Jeff Burton fan, I would like more items offered like nascar.com because you guys send it alot faster, I would rather order from racing usa.
Jul 6 2011 4:42 PM
keep up the good work
Jul 6 2011 4:42 PM
This is the first time I have ordered from you. The entire transaction was excellent. I could not believe how fast I received my item. I am very happy & will definitely be ordering again. Thankyou for such a smooth transaction.
Jul 6 2011 4:44 PM
I've used this company for years and have been very pleased. Very easy to contact and are willing to help any way possible.
Jul 6 2011 5:31 PM
Great products, great service, reasonable prices. You can't beat it!
Jul 6 2011 5:33 PM
always exceptional service and quality thank you very much
Jul 6 2011 5:33 PM
was pleasently surprised my shipment came in time for the race. T-shirt was worn proudly
Jul 6 2011 6:36 PM
Received my pkg within 2 days..! Thank you for your prompt attention :)
Jul 6 2011 6:52 PM
Was really quick time between order and delivery.
Jul 6 2011 7:01 PM
My order arrived quickly and I was very pleased with the quality. I know the recipient of my gift will really appreciate it. Thank you.
Jul 6 2011 7:16 PM
I have made two purchases from Racing USA. It has shipped very quickly. I did think this purchase was rather costly for shipping. It was small and light weight so it came in a large envelope...I have no problem with the packaging, just expensive shipping... but speed of service is excellent.
Jul 6 2011 7:36 PM
I have always enjoyed the products I have purchased from your company.
Jul 6 2011 7:43 PM
Racing USA still has the best customer service of any store,online or otherwise.We enjoy all of the Dale Earnhardt Sr. hat & apparel items,especially the ones with the GM Goodwrench Service Plus logo on them(Dale wore a lot of stuff like that,himself).Thank you very much,and I hope to order from you again soon.Heather,You Still The Woman!
Jul 6 2011 8:01 PM
store credit card info so I do not have to enter it every time
Jul 7 2011 12:44 AM
Keep up the good work. Thanks Racing U.S.A , You guys rock!
Jul 7 2011 2:28 PM
Some of the decals I recieved were folded. They actually came ok, but in the future they could get creased. This might be an issue for someone.
Jul 7 2011 5:52 AM
The Harvick jacket was not what I expected. It is not racing fault. I hve returned the jacket due to not fitting properly. Hope to receive a credit in a timely manner
Jul 7 2011 6:53 AM
That hat i got looks to have been made by cheap material.But i will keep wearing it hes my driver.
Jul 7 2011 7:01 AM
It was really great to be able to order something and get it on time for my dad's birthday.
Jul 7 2011 8:14 PM
I love Racing Use. Good Product, Shipping in a timely manner. And if you need help there the Best.
Jul 7 2011 9:29 AM
I have always been very pleased in every way with Racing USA. Product quality and shipping speed could not be any better and I have never had a problem of any kind. That's unusual for this day and time. THANKS !!!
Jul 7 2011 9:59 AM
Will continue to buy from you guy's. Thanks!
Jul 8 2011 11:31 PM
HAVE PURCHASED SEVERAL THINGS FROM RACING USA AND HAVE ALWAYS BEEN VERY SATISFIED WITH THE PRICE, QUALITY, EASE OF ORDERING AND SPEED OF DELIVERY. WILL USE RACING USA AGAIN.
Jul 8 2011 9:38 PM
Was very impressed by how quickly they order arrived. They said it would be shipped the day after I ordered and it arrived two days later. They said it would arrive in two to five days and they told the truth.
Jul 10 2011 7:20 PM
My source for nascar hats!
Jul 12 2011 3:59 PM
yes i was happy with the product quality-but, i ordered a shirt for my size,when it was washed it was almost to small,i thought the shirts were pre-shrunk before printing.
Jul 12 2011 3:59 PM
these last questions are a little difficult to answer since this is the first time i ordered from your company. happy with everything,just wished i knew about the shrinkage,i would have ordered a size larger, thanks rich
Jul 12 2011 8:26 AM
I enjoy doing business with RacingUSA.They are friendly,fast,and have a great selection of my drivers collectables.Thanks!
Jul 13 2011 3:16 PM
RacingUSA rocks my socks!
Jul 13 2011 5:14 PM
A+++++ service as always. My only suggestion is to make the site "searchable by size". While I know it is NASAR culture to like/buy only one driver, I am not very well behaved along those lines. I like MANY of the drivers, and would like to see, at any given moment, what shirts, jackets etc. are available in my size. As it is now, I have to go to each driver and see what's available in my size. Would be absolutely lovely if I could just "search by size" and see ALL of what's available at any given moment! Thanks again. Y'all are truly THE BEST!!!
Jul 13 2011 5:57 PM
i CAN'T THINK OF A THING THAT i WOULD CHANGE!!!!!!!!!!!!!!
Jul 13 2011 6:00 PM
This last shipment was a replacement for a car with a defect in the hood hinge. The exchange was prompt and flawless. Big thanks to Heather.
Jul 13 2011 7:25 PM
I always get my diecast Dale jr. cars from you, thanks for carrying his merchandice
Jul 13 2011 7:39 PM
Was so pleased that everything came in time to wear to the Kentucky race! We will definitely order again! Thanks!
Jul 13 2011 9:05 PM
You guys did a great job as usual, keep up the good work. Thanks
Jul 14 2011 10:09 AM
I have bought quite a few NASCAR items particulary #48 JIMMIE JOHNSON merchandise and have been extremley satisfied with service and products purchased. I will continue to shop at Racing USA and look forward to stocking my "race room" with much more #48 gear.
Jul 14 2011 11:35 PM
Love being able to get my Matt Kenseth NASCAR stuff for such a great price! THANKS!
Jul 14 2011 12:12 AM
If there is a problem Heather is always their to make it right. So my Hat goes off to her she does a GREAT JOB !!
Jul 14 2011 12:35 PM
It's a pleasure doing business with you!
Jul 14 2011 2:18 PM
About the only comment I have is, it would be nice on the preorders to just have updates once in a while. Especially when the shipment is months away. Other than than that I love everything about Racing USA. Thanks
Jul 14 2011 6:04 AM
Heather was excellent to deal with. I had to change my payment method and she was great at assisting me in getting that done. The response time to my emails was very fast. I am very pleased with the experience and will be ordering more Kevin Harvick items in the future. Thank you!
Jul 14 2011 6:54 AM
Racing USA is still the best at customer service.Will go out of their way to see that the buyer is satisfied.I'd definitely buy again!
Jul 14 2011 7:31 AM
They are great and most of the time have the best price's. I love buying from them and will continue to do so !!
Jul 14 2011 9:01 AM
The first Dale Earnhardt Jr. diecast that i recieved ,the Y on the word energy was messed up,and I called,and the lady told me that she would ship another one,and that she would also send a return label for the damaged one which she did.She was very polite,professional,and understanding.I have bought many things online.But I have never had such respect,and professionalism from any other company.In my opinion your company is great,and will be getting all of my business on all racing merchandise in the future.
Jul 14 2011 9:01 AM
Great,I will reccomend you to everyone that I know that collects racing products to you guys.
Jul 18 2011 1:31 PM
will do business with again!
Jul 20 2011 10:13 PM
Great Customer Service, A mistake in my order was corrected immediately and professionally.
Jul 20 2011 10:27 PM
RACINGUSA HAS THE BEST SELECTION FOR THE PRICE. I'D RECOMMEND BUYING FROM RACINGUSA
Jul 20 2011 3:59 PM
reputation-must be good,haven't heard from any individual,however i had a problem with a product & it was replaced even though i wasn't asking for it to be, just sent some feed back on my experience with the product (shrinkage), i'm impressed-reputation GREAT! thanks.
Jul 20 2011 4:02 PM
Great service will buy again
Jul 20 2011 4:03 PM
What a great surprise of my shipment - I had forgotten about this order since it was a pre-order!!
Jul 20 2011 4:06 PM
Good company to buy from. I buy 90% of my diecast from RAcing USA!
Jul 20 2011 4:08 PM
RacingUSA has always been easy to work with and has delivered the items very quickly. Thanks.
Jul 20 2011 4:24 PM
Love this site
Jul 20 2011 4:26 PM
Great company to deal with! Never any problems :-)
Jul 20 2011 4:27 PM
Really enjoyed doing business with you. I greatly appreaciated the updates on the statuses of my order. Will do business with you again.
Jul 20 2011 4:36 PM
Always an excellent experience!
Jul 20 2011 4:39 PM
I had to return my product, a tee shirt, for a different size. While the return procedure seemed too casual and unnerving, the transaction went as it should and incredibly fast.
Jul 20 2011 4:49 PM
By far the fastest service anywhere.
Jul 20 2011 4:57 PM
Racing USA prices are equal or better than Nascar Superstore's but your delivery service is faster than theirs
Jul 20 2011 5:05 PM
racingusa will be my only stop for my nascar needs
Jul 20 2011 5:11 PM
This was my first purchase from you guys. Usually I buy my stuff from nascar.com, but they did not have what I was looking for. Overall, I was pleased, however, the rear window in my diecast was loose in the package, but I was able to reattach. Thanks for the quick service. Do you guys offer any coupons/discounts?
Jul 20 2011 5:53 PM
This is by far the best place to by nascar idems not like the other ones never have anything in stock
Jul 20 2011 6:10 PM
The ONLY place for me to buy my Nascar gear!
Jul 20 2011 7:05 PM
Excellent fast shipping. The fast shipping and sale prices are the reason why I keep coming back!!
Jul 20 2011 7:22 PM
Product reached me sooner than I expected. Yeah!
Jul 20 2011 9:13 PM
Jul 21 2011 10:04 AM
I can always count on Racing USA to get have the items I want. Shipping is always quick and customer service is friendly and top notch!
Jul 21 2011 2:03 AM
Great products at affordable prices!
Jul 21 2011 7:00 AM
Great place to shop
Jul 21 2011 8:32 AM
This is the best on line place I have ever ordered from!!
Jul 24 2011 4:25 PM
Excellant Job. Keep up the GREAT work
Jul 27 2011 10:22 PM
since i have been using your company, I have no reason to use anyone else.
Jul 27 2011 4:56 PM
Products are great and quick service
Jul 27 2011 6:31 PM
keep up the good work :)
Jul 27 2011 6:46 PM
fast shipping and good product too !
Jul 27 2011 7:23 PM
am pleased with racing usa overall
Jul 27 2011 7:28 PM
Could'nt deal with any better people.
Jul 27 2011 7:34 PM
I was very impressed with the speed of delivery! Great job!
Jul 28 2011 3:51 PM
You guys and girls are the best.
Jul 28 2011 7:18 AM
Item was a gift shipped directly to them, so I never saw the packaging, etc. The recipient did seem pleased with the item.
Jul 28 2011 8:06 PM
GREAT service LOVED everything THANKS!!!!!!!!!!!!!
Jul 28 2011 8:38 AM
I will always buy my racing stuff from RACING USA!! They are the best!!
Jul 28 2011 8:56 AM
Never had a problem, will definitely order again from you
Jul 28 2011 9:56 AM
Very pleased with the shipping time......Thanks
Jul 29 2011 6:49 PM
You guys are awesome!!!
Jul 30 2011 9:55 PM
Called person very friendly our packed avows shipped but never received so after our phone call if was shipped right out you guys always are wonderful and shipping products are awesome we always order foam you guys thanks