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Actual Unedited Feedback (Good and Bad) From Our Clients - June 2012
Jun 6 2012 10:02 PM
I like ordering from you all because you stand behind your products and the product is always what is says it will be, the shipment time is always good, You guys are great!!!!!!!!
Jun 6 2012 11:53 PM
Customer service was excellent.
Jun 6 2012 5:39 PM
Always a pleasure to deal with. Excellent selection, quality & prices.
Jun 6 2012 5:49 PM
I'll continue to order from your company because I am very satisfied with what I have ordered so far and thank you so much
Jun 6 2012 6:24 PM
I was very satisfied with the whole transaction! I have ordered from you several times now and will do so again.
Jun 6 2012 6:26 PM
A part had fallen off the car that was sent.
Jun 6 2012 6:26 PM
i like the fact that you guys take care of a problem fast with no hassles.thank you for that.
Jun 6 2012 7:08 PM
happy with all aspects of my order
Jun 6 2012 9:37 PM
Very fast getting my order shipped.Very pleased with my merchandise i ordered.
Jun 6 2012 9:40 PM
Great service will shop here again
Jun 7 2012 10:29 AM
Everything I have received from you has been high quality and met all my expectations. I will continue to use your services.
Jun 7 2012 10:51 AM
Great place to buy nascar stuff
Jun 7 2012 12:13 PM
RacingUSA is the FIRST place I go to shop for all of my NASCAR/Kasey Kahne apparel, collectibles, diecast, etc. Your prices are much better than anywhere else I've shopped, and your customer service is unsurpassed in excellence. I am, and will continue to be, a loyal RacingUSA customer!
Jun 7 2012 5:06 AM
I have said and will always say great work I will ordering again Thank you L Davison
Jun 7 2012 5:29 AM
Jun 7 2012 5:50 PM
I have ordered many items over the years from RacingUSA and have never had a problem, always received what I ordered and always in perfect shape. GO SMOKE!!
Jun 7 2012 7:16 AM
an item was noted as not available and to go back to site for update but nothing was there,, so dont know of availability of item deleted from orig order
Jun 7 2012 8:04 AM
Great porducts, great service. Will continue to buy!
Jun 7 2012 8:24 AM
I have ordered items from your web site and you are very professional in every way, prompt, efficient and great customer service.
Jun 7 2012 8:45 AM
HEY GO ABOVE AND BEYOND TO ANSWER QUESTIONS OR GET THINGS RIGHT
Jun 7 2012 9:00 AM
Just like Jimmie Johnson, you guys are #1!!!!
Jun 7 2012 9:33 PM
Happy we found your website. Will be a return customer. Thanks for the fair deals and prompt service.
Jun 8 2012 2:50 AM
u guys and gals do a great job . RACING USA , is a GREAT place to shop on line !!!!! i try to buy from you as much as possable , u guys ship really fast, so keep up the great work!!!!!! U GUYS ROCK!!!!!!!! THANKS!!!!!!!!
Jun 9 2012 9:04 AM
The Dale Jr pillow I ordered was very small. I have two other pillows with the 8 on them and they are 24 inches long. This one is much smaller.
Jun 14 2012 10:15 AM
The BEST!!! place for the newest and coolest Kyle Busch products. You guys ROCK!!!!
Jun 14 2012 10:17 AM
I LOVE SHOPPING WITH YOU GUYS.
Jun 14 2012 10:22 AM
fastest shipping of any online company I have ever ordered from-excellent
Jun 14 2012 10:32 AM
I love your web site, I have used it several times and recomens it to family and friends
Jun 14 2012 10:37 AM
great job allaround.
Jun 14 2012 10:41 AM
Every time my husband and I ordered from Racing USA, we never had a problem. The products have always been in the best shape and always arrive on time. Thank you.
Jun 14 2012 10:56 AM
Was called back a little slow but the lady that called back was great
Jun 14 2012 10:59 AM
RacingUSA is really the only online vendor I purchase my NASCAR stuff from. Always quick and dependable. I look forward to many more shopping experiences in the future!!!
Jun 14 2012 11:46 AM
As alway's, well done. Thank's
Jun 14 2012 11:50 AM
Enjoy the web page...lots to choose from, even if I do only pick CASEY KAHNE !!!
Jun 14 2012 11:53 AM
I wish I would have received a notice saying that it had been shipped. I was worried that it hadn't been shipped yet, but then it showed up.
Jun 14 2012 2:35 PM
I made a mistake an ordered two of the same cars, thinking I haved ordered any. But it all worked out, a friend of mind, seen the car & liked it so much, that he bought it from me.
Jun 14 2012 3:23 PM
you all do a great job. thanks for the great service.
Jun 14 2012 3:41 PM
Dont get to buy to much racing stuff but when I do you can pretty much bet it will be from racing usa yaw have alot to choose from quick delivery and the best of the best (jimmie johnson) so thanks.......
Jun 14 2012 5:45 PM
When you send shipment notifications, please put the order number/contents in the email so I know exactly what is on the way.
Jun 14 2012 7:05 PM
I enjoy getting your emails and look forward to new products each month.
Jun 14 2012 9:41 PM
Nice Surprise, It wasn't due until September!
Jun 15 2012 1:07 PM
The shirt is excellent and so happy with it! However from the time I ordered it until I received it was far too long. I realize you ship world wide, but maybe you need to try something to speed the delivery time up. Also, I was only contacted once via email, and that was the order confirmation. I wasn't contacted when the item shipped out with expected date of arrival. Other than that, I had absolutely no problem at all. Thank You
Jun 15 2012 1:49 AM
Everything is great and in good shape
Jun 15 2012 10:21 AM
you guy's are Great!!!!!!!!!!!!!!!!
Jun 15 2012 3:38 AM
not sure as this is my first order in quite a few years. tho i never had a problem before.
Jun 15 2012 7:51 PM
Love shopping here.
Jun 15 2012 9:11 AM
I have ordered from racingusa.com and will continue to in the future! Love this site!! :-)
Jun 16 2012 11:05 PM
I like the products. I know they ship quickly so there is big waiting time. Thank you
Jun 16 2012 7:10 PM
WILL CONTINUE TO BY WHEN EVER I SEE SOMETHING I WOULD LIKE TO OWN! THANKS!
Jun 18 2012 12:25 PM
I returned an item within 14 days of purchase, and as per policy the purchase price was credited to my credit card.
Jun 19 2012 5:03 PM
Always an easy transaction. Love you guys!
Jun 19 2012 9:09 AM
I'm just glad that you kept up with the back orde,r since I forgot about it
Jun 20 2012 11:30 PM
I enjoy dealing with your company!
Jun 20 2012 4:41 PM
I absolutely love this place. They offer some Nascar collectibles that no one else has offered.
Jun 20 2012 4:54 PM
best price...best shipment....no problems.....thank you
Jun 20 2012 4:56 PM
Love my new car!!
Jun 20 2012 4:59 PM
Great service all around. Love my Jimmie Johnson t-shirt. Will order again. Thanks
Jun 20 2012 6:00 PM
Racing USA is always quick to respond to my questions. They go out of their way to please me in any they can. The only online store I will buy my NASCAR items from period!!
Jun 20 2012 6:14 PM
Great service, I put in a order for a few items and I ordered the wrong size shirt, e-mailed Heather Attaway, explained my situation, she asked to to send the shirt back and within a few days I had a response and the correct size shirt. Excellent Service, I will continue to order my Nascar Merchandise through your Company. Thank you, Best Regards Jim Selby Go Dale Jr!!!!!! :)
Jun 20 2012 8:23 PM
Very impressed with short delivery time.
Jun 20 2012 8:24 PM
love the earnhardt jr keyboard and mouse fast shipping will order from again
Jun 20 2012 8:29 PM
Have ordered before and will continue to order. Great prices, great selection, and quick shipment. Thanks.
Jun 20 2012 8:47 PM
SUPER FAST! WILL ORDER FROM AGAIN. ALOT BETTER THEN NASCAR AND TOTALLY MOTORSPORTS BY FAR
Jun 20 2012 9:09 PM
Awesome! Shopped with you in the old store in the Riverchase Galleria!
Jun 21 2012 1:17 AM
Keep up the good work!
Jun 21 2012 11:09 AM
Good company. Would recommend to others.
Jun 21 2012 11:48 AM
great job thank you.god bless and go jr #88
Jun 21 2012 12:32 PM
I have always been extremely satisfied with RacingUSA's service and products!
Jun 21 2012 12:40 PM
The order process, the return / exchange process, and the overall experience was great! I will not hesitate to do additional business or ordering with Racing USA in the future.
Jun 21 2012 2:08 PM
Package was not shipped to me. I had package sent to a friend that I have not heard from yet. customer service arranging shipment was outstanding.
Jun 21 2012 3:21 AM
Keep up what you are doing! Love your deals and sales.
Jun 21 2012 5:00 AM
Still do very very good work keep going thank you L Davison
Jun 21 2012 5:09 AM
Quality all the way!
Jun 21 2012 5:47 PM
Good quality, always in stock, shipping on time. Love it!
Jun 21 2012 6:59 AM
Product discription was complete and accurate what I thought I was buying was exactly what I got
Jun 21 2012 7:14 AM
This is the only racing site I order from. Had a bad experience with another and will only use you.
Jun 21 2012 7:26 AM
Keep doin what yer doin!!! thank you
Jun 21 2012 7:43 AM
Have order from another on-line store (as Racing USA was out of merchandise wanted) but actually felt guilty as Racing USA as always delivered excellent choices, fair prices, and speedy delivery. So glad I ordered my first item approx. 5 yrs ago.
Jun 21 2012 8:16 AM
Jun 21 2012 8:48 AM
If you get any faster I'm going to faint..You guys are Awesome!!!!!
Jun 21 2012 8:59 AM
You guys are awesome! The quick turn around and shipment and delivery of my order was fantastic! Even being the week of Fathers Day when your orders were probably up, the service was great. One comment - if you could add more of a variety of white t-shirts, sleeveless & tank tops. Most of the shirts are in black and summer time temps & sun doesn't work well with black. Also, more variety of womens clothes - not so many Misses sizes - but real women sizes for us real women. But your service it awesome! Thanks so much!
Jun 21 2012 9:33 AM
Got a great price on my Carl Edwards sunglasses. Shipping was quick. I had them in time to wear on vacation!
Jun 22 2012 9:07 AM
Great service! Fast service! Receive merchandise in record time. Always in good condition when received. Wish they had more lower shipping offers but overall great place to order.
Jun 22 2012 9:09 AM
Jun 24 2012 1:07 AM
just keep on doing wut u doing it is exellent
Jun 26 2012 11:21 AM
Don't change a thing with your company. Everything is great. Look forward to ordering again from you.
Jun 27 2012 10:10 PM
Ordered twin sheet set for my nephew as a gift. At this time, based on speed of delivery and item ordered looks exactly as seen on website, I am very pleased. I will reserve final judgement of product until sheets are used and washed repeatedly.
Jun 27 2012 11:58 PM
It was everything a racing fan would need.
Jun 27 2012 4:48 PM
Very fast, efficient delivery
Jun 27 2012 4:54 PM
Heather went above an beyond her job. From start to finish . If i were her boss I would thankher for a great job in. She saved not only one sale but potential many more sincerely Tom...
Jun 27 2012 5:54 PM
i would purchase from them again.
Jun 27 2012 6:04 PM
One of the three hats I ordered was too small for my head. That is my only complaint, everything else was great!
Jun 27 2012 8:18 PM
You guys are great!!
Jun 27 2012 9:18 PM
Keep up the great work! Love the variety, love the quality, love the prices!
Jun 28 2012 1:32 PM
Jun 28 2012 1:38 AM
another great experience purchasing from you.
Jun 28 2012 10:06 AM
i like buying from racing usa because nothing is scratched or broke great quality of stuff just one thing could be bettter more in stock cars but great place to find what your looking for.
Jun 28 2012 11:54 AM
Not a fault of yours, but the two hats are too small for my head and this is once again a fault of Chase Authentics, who continue to make hats and pit hats for heads the size of a baby.
Jun 28 2012 11:54 AM
RacingUSA ships super fast and is definitely a great place to buy from for any Race Fan!
Jun 28 2012 5:29 PM
Keep up the good work!
Jun 28 2012 7:04 PM
The die cast I have ordered have been awesome. Only thing I don't like is shipping with FedEx Smartpost.
Jun 28 2012 7:37 AM
I was completely satisfied with the item I ordered -- I did not need to contact anyone - the merchandise was delivered as stated in my confirmation by e-mail.
Jun 28 2012 9:39 AM
I have always had a great experience ordering from Racing USA. Very professional and reliable service. :)