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Actual Unedited Feedback (Good and Bad) From Our Clients - May 2012
May 2 2012 11:26 AM
Keep up the excellent work !
May 2 2012 5:41 PM
Great deal on two for one on your Kevin Harvick diecast. Keep up the good work, great prices and fast shipping along with quality products. Paul
May 2 2012 6:00 PM
Always been good except for this shipment the quality of hats was poor.
May 2 2012 6:13 PM
Great service as always.
May 2 2012 6:24 PM
The Best place EVER!!!!! for nascar items!
May 2 2012 6:27 PM
i have placed several orders and always liked what i purchased.
May 2 2012 6:36 PM
Great prices and the fastest delivery. The only place to shop for Nascar Collectibles
May 2 2012 6:41 PM
only have one request I have several orders placed ,but when you ship to me I would like to have the order no. added to my e-mail so I know what's in transit. It would also be nice to know whats in the shipment if the entire order is not being shipped. thank you
May 2 2012 6:53 PM
The clean new box was gently and properly packed for a light weight hat. NO crushed packaging. The hat arrived PDQ. I love it.
May 2 2012 6:54 PM
always very pleased with my purchases and your website/ business. keep up the great work!
May 2 2012 7:14 PM
The order was for a grill cover for my son. We are both big Nascar Fans and especially Dale Jr.This was a hard item to find and I am very pleased with the available item. We are sure to order other products in the future.
May 2 2012 7:34 PM
I can't believe how fast I recieved my order, I placed it on a saturday and recieved my order on monday!!! thankyou
May 2 2012 7:48 PM
I'm a repeat customer, I would'nt think of buying anywhere else!! Thanks for all the "GREAT" merchandise!! :)
May 2 2012 8:44 PM
THE BEST PLACE TO BUY ANY NASCAR ITEMS BEST $ ON DIE CAST
May 2 2012 8:59 PM
You had a Jimmie Johnson hat that is not sold on Jimmie's site, and it's a real Chase hat, so i'm very happy with the purchase.
May 2 2012 9:20 PM
as always .... just outstanding
May 2 2012 9:44 PM
I would not order anywhere else!!!
May 3 2012 10:54 PM
Nice shirt, good price.
May 3 2012 3:05 PM
May 3 2012 5:12 AM
As always, happy with everything I ordered!!!
May 3 2012 6:12 AM
Racing USA guaranteed delivery in 2 to 5 business days - it arrived on the fifth! The birthday party I was buying it for was the next day, so I was getting a little worried and concerned. But it got here on time and all is well.
May 3 2012 7:50 AM
Every time i Order item it is what they said it was/ love the prices
May 3 2012 8:01 AM
Thank You,,,arrived before his birthday!!
May 4 2012 5:44 AM
i have never had any problems when i have ordered from you
May 5 2012 7:18 AM
More free or reduced shipping!
May 6 2012 2:23 PM
Your services are "second to none"!! Thank You so much =).
May 6 2012 4:57 PM
You guys are fast and quality is excellent as always..if you get any faster ill think the road runner is behind the delivery..
May 7 2012 12:30 PM
I have only had great experiences when I order. I do order frequently. thank you
May 8 2012 4:32 PM
I am very pleased with all my purchases and will be a regular customer. Thankyou!
May 9 2012 3:06 PM
DJR please win a race!!
May 9 2012 5:23 PM
I was a little disappointed that one of the articles said last one and my order was accepted and confirmed , but later received an email saying my order came in too late , and that article had been sold
May 9 2012 5:28 PM
When I order a in-stock die:cast, I receive it within two days. And if it is pre:order, they do not charge your credit card, which is amazing!!
May 9 2012 5:34 PM
Your company is great. I will use it again.
May 9 2012 5:51 PM
You guys rock!! I look forward to making future orders (and diecast pre-orders) with RacingUSA.com soon!! Heather was very helpful with this order. This was the long-awaited Kevin Harvick Bud bowtie diecast, on pre-order since last September. My credit card expired during the waiting time, and she was gracious enough to make sure my info was updated and that I didn't miss out on this diecast. You have a customer for life!
May 9 2012 5:53 PM
I have thoroughly enjoyed the products I have ordered.I am not extremely fond of some of the prices,but that's business.I would like to see a new Matt Kenseth horizontal flag come out soon.
May 9 2012 6:21 PM
Love RacingUSA - Great place to shop for all your NASCAR needs. Been shopping with you for couple years now and never had one problem with any order. Shipping is quick, items are packed great and the client services are some of the best around. Thanks to everyone at RacingUSA for the job you do ! ! !
May 9 2012 6:40 PM
Any and EVERY issue I have ever had has been resolved to more than my satisfaction. Wehather it was Racin USA's issue or not? 1000% a Racing USA fan!! great job
May 9 2012 6:52 PM
Very Happy with the hats that I ordered and they came in time for my grandsons birthday. Thank you very much.
May 10 2012 1:50 PM
Heather Is Awesome person to work with in customer service She definitly needs a raise. She goes above and beyound to make sure your problem is answered. I.m very serious about what she does and the raise Sincerley Yours Lowell Gwin 309-838-0404
May 10 2012 10:11 AM
Heather is great for customer relations.
May 10 2012 11:23 PM
Everytime I have purchased anything I have had the best service!! truely one of the best NASCAR companies in the business. I choose you over NASCAR.COM anytime!!!
May 10 2012 11:50 AM
The only comment I have is that when you place a pre-order for an item and then it becomes available, that you might send a "reminder" email that the item is in and verify that the person still does want it (especially if the pre-order takes longer than the time shown when the order is placed). Otherwise, I have been very happy with all my purchases from RacingUSA and their prices are very fair.
May 10 2012 12:23 AM
RacingUSA is the ONLY place for me to get my Nascar merchandise!!
May 10 2012 12:42 PM
I have ordered several times from Racing USA....The products & the delivery service have always been great. They are an excellent organization for obtaining racing merchandise.
May 10 2012 4:38 AM
Quality merchandise at a fair price!
May 10 2012 5:35 PM
FYI - Had trouble getting one of the screws out of the bottom of the car to separate it from the packing material. The screw was stripped, but eventually we got it out and did not damage the car.
May 10 2012 5:36 PM
I am very pleased with the service I recieved from your company. I would recomend you to my freinds and to anyone that inquires about your company.
May 10 2012 6:31 AM
This was my first order. I was satasfied with my order. I would order again.
May 10 2012 7:44 PM
We have purchased from your company many times before and have been satisfied, We will let you know if we will continue to be customers depending on whether we are satisfied with the completion of this purchase, This has been an inconvenience.
May 10 2012 8:50 PM
Have had nothing but great Experiences with RacingUSA.
May 10 2012 9:20 AM
I ordered a three hat set of Dale Earnhardt Sr. hats. What I got was three hats of Dale Jr. The best thing that came out of this is the service I received to get the correct hats to me and being able to return the wrong ones. So even though there was a mix up, everything was taken care of promptly. Thanks! Yes I will still buy form Racing USA!!!
May 10 2012 9:20 AM
Thanks for having a great selection of Dale Earnhardt Sr. items!!!! How about possibly getting Dale Sr.'s normal standard black 3 hat ( the one with the white 3 on the front, and the GM Service Plus logos on it) from chase Authentics?? Can't seem to find any..
May 10 2012 9:50 PM
What I saw on the site is what I got, good pictures of the 1/24 scale cars that is good, hope you guys can get some mustang nascar's with the actual drivers #'s and name and sponsors on them that is what I was looking for, but when I saw the white, red and blue models I said cool I have got to get those. fast service and good packaging, thanks for the great products , will buy from you again.
May 11 2012 11:01 AM
Out of all companies that I have bought racing items from this company is the very best. I don't know how they can improve. They are far above all the other companies around. With all the racing fans in the family, I do appreciate being able to go to RacingUSA and order from them with complete confidence. Not only in their products, but especially in the people that own and work there. Thank you RacingUSA!
May 16 2012 1:17 PM
The best place EVER!!!!!!!! This is the only place now, that I buy ALL my Nascar gear!
May 16 2012 5:24 PM
I will continue to be a customer! Very happy with all purchases.
May 16 2012 5:37 PM
ordered one of the "An American Salute" hats, it was pretty awesome, wished I would have ordered 2 of them when shipping was discounted. thanks
May 16 2012 5:48 PM
The only place I shop for Nascar Collectibles!!! Pricing and dependability is unbeatable.
May 16 2012 5:57 PM
Keep up the good work!!
May 16 2012 6:57 PM
Totally happy with order! Thanks
May 16 2012 7:13 PM
I love my Go Daddy, Danica Patrick hat, I watched the race last week, saw the crew chief with hat on, went on line and got exactly what I wanted. Thank you
May 16 2012 7:32 PM
dont know what you can do any better...fair prices and GREAT service and delivery!!
May 16 2012 7:42 PM
You guys do a great job! You are the only place that I buy my diecast cars! Thanks!
May 16 2012 7:50 PM
I have bought many diecast cars and other items from you all, Racing USA is great to deal with and the items are on time and prices that is hard to beat anywhere
May 16 2012 8:27 PM
Best selection and prices over all the other competitors I have shopped.
May 16 2012 9:01 PM
It was nice to be informed what was coming this time. Thanx
May 16 2012 9:52 PM
You are SO fast! Very dependable.....will continue to deal with you.
May 17 2012 11:41 AM
Never had a problem with anything I ordered. If there was a delay they always kept in touch. When it was shipped they always e-mailed to let me know.
May 17 2012 3:01 PM
love their nascar clothing and hats!
May 17 2012 3:35 AM
Keep up the good work! Most of all thanks for shipping to Hawaii!
May 17 2012 5:13 AM
I had purchased one a year or two ago and it was made of much heavier material - I was surprised this one wasn't of the same quality.
May 17 2012 6:03 AM
Best merchandise website there is. Products are always delivered fast and the quality is fantastic. My first and last stop when buying racing products.
May 17 2012 6:59 AM
Been dealing with "Racing USA" for about 20 years now, and never had any problems what so ever, and Trust them 150%.
May 17 2012 7:13 AM
I always use RACINGUSA for my racing needs... they always exceed my expectations.
May 17 2012 8:01 AM
Your products and everything are excellent!
May 17 2012 9:24 AM
I have ordered from RacingUSA for about 3 years on and off now. I have had nothing but excellent experiences with them every single time. Thanks RacingUSA, you ROCK!!!!!!
May 17 2012 9:31 PM
I've been very satisfied so far.
May 18 2012 10:08 AM
I am always pleased with your service.... I have never had a problem.... Youe site makes it easy to roder and delivery is always quick
May 18 2012 5:27 AM
Consistency and excellence in all you do. Keep it up!
May 20 2012 1:42 PM
inpressed you rock will order again
May 20 2012 11:08 PM
Love all of my products from this site!!
May 21 2012 5:46 AM
Keep up the good work !!! Go DANICA !!!
May 23 2012 11:24 PM
Heather in customer service Is Awesome. Knows her job and the products very well She is the best I try to only talk to her she really knows what she' doing Give her a pay bonus
May 23 2012 4:44 PM
Love your products,and will continue to buy from you.
May 23 2012 4:45 PM
I had a problem with my credit card and your customer service was very kind and professional helping me with this matter, and my order was processed within due time. Thank You Again.
May 23 2012 4:45 PM
I will continue to buy on racing usa
May 23 2012 4:48 PM
1st time user and was satisfied with the transaction. It was all done on-line so there was no interaction with a person.
May 23 2012 4:52 PM
I really enjoy my merchandise.
May 23 2012 4:56 PM
It was a gift for a friend and she loved them. Jimmie Johnson is her favorite driver and she was not disappointed with the items.
May 23 2012 5:01 PM
First time finding you guys via google. EXTREMELY impressed!! I'll be back for sure and will most certainly recommend to others! Thank you!
May 23 2012 5:17 PM
I've only ordered a few items in the past couple of years, and Racing USA has always been the first place I look for items that interest me. Thanks!
May 23 2012 5:18 PM
I always check with RacingUSA before I buy anywhere else.
May 23 2012 5:19 PM
please get more summer tanks if u can Kasey Kahne ..and does anyone make bedding ??
May 23 2012 5:19 PM
i will be ordering again.
May 23 2012 5:21 PM
Lightning fast shipping!!! Always great product!!! Keep up the great work!!!
May 23 2012 5:23 PM
Alway's a pleasure to do business with!
May 23 2012 5:28 PM
A friend recommended your company to me quite some time ago. I've bought a lot of diecast and have always been satified since that time. My brother recently got "into" NASCAR so I recommended you to him. Now you have THREE happy customers. Good job. Good company. Keep it up.
May 23 2012 5:48 PM
very fast shipping, excellent service
May 23 2012 6:31 PM
I have purchased items several times and it has always been a great experience. Keep up the good work
May 23 2012 7:02 PM
RacingUSA continues to be the place to buy nascar items.
May 23 2012 7:05 PM
was wrong item but was my mistake
May 23 2012 7:09 PM
I buy from you guys more than I buy at the track . Always good deals!!!
May 23 2012 7:29 PM
Living in Vestavia, we love Racing USA. And shipping is NEVER slow!
May 23 2012 7:54 PM
Great selection on all NASCAR cars and merchandise!!!
May 23 2012 7:57 PM
Love racing USA!!
May 23 2012 7:59 PM
May 23 2012 8:03 PM
My package had a hole in it but because it did not have any hard objects in it, just a tee shirt, there was no damage to the product.
May 23 2012 8:04 PM
Perfect service! Amazing shipping and delivery. Thank you!
May 23 2012 8:35 PM
Heather Attaway is the Best*****
May 24 2012 10:08 AM
May 24 2012 2:56 PM
I have always gotten great quality service.Every now & then I will call & Heather answers the phone & I just tell her what a great job they do.I appreciate each & everyone
May 24 2012 6:38 AM
great job guys.thanks for all the help.
May 24 2012 6:42 AM
thanks keep up the good work
May 24 2012 7:03 AM
I am very please with anything I have purchased. They were received within a short amount of time. I love the sales promotions. You guys are great!
May 25 2012 10:01 AM
The quality of your items are amazing. I was very impressed and proud to display my diecast vehicle in the custom display case I also purchased. I will reccomend your company to others. Thank you for your professional and quality service. Jim
May 26 2012 10:43 AM
great products, fast and easy! love it!
May 26 2012 8:14 PM
shipment packaging a little sub-par, one corner of my 1/24th scales box was bent in, other than that, great.
May 27 2012 9:17 AM
I have been a TONY "SMOKE" STEWART fan for a long time and have ordered alot of things from RacingUSA and have never and I "repeat" NEVER have had a problem!!!!! I love to order things from RacingUSA because you are so dependable and I have always been satisfied with my orders!! I will definitely be ordering more things from RacingUSA in the near future!!! I LOVE ME SOME TONY "SMOKE" STEWART!!!!!!
May 30 2012 6:56 AM
Great place for Nascar merchandise! Great deals and specials! Great shipping! A+ in my book. Thanks Racing USA!!