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Actual Unedited Feedback (Good and Bad) From Our Clients - February 2011
Feb 1 2011 4:13 AM
I've been purchasing from this company for many years and have always received excellent service and quality products.
Feb 4 2011 7:41 PM
The delivery was actually a few weeks ago. I just filled this survey out late. Sorry.
Feb 5 2011 4:50 PM
Great website and even better follow-through!
Feb 7 2011 1:09 PM
Racing USA is always my first choice when shopping for NASCAR products
Feb 7 2011 1:27 PM
Great Company, Great Products...I will definitely buy from again.
Feb 7 2011 1:47 PM
The service was Excellent and I'll be back to purchase more products.
Feb 7 2011 1:53 PM
RACINGUSA is the ONLY dealer I do busniess with. I have found them to be totally PROFESSIONAL and DEPENDABLE. Prices are fair and ultra quick delievery. Thank you to a great RACINGUSA TEAM. 5 STARS*****
Feb 7 2011 1:59 PM
Racing USA continues to offer outstanding and affordable products, and outstanding customer service.
Feb 7 2011 11:25 PM
I have been pleased with the products/merchandise that I have ordered from you. Very reasonable prices. I try to buy them when it is the deal of the day or marked down.
Feb 7 2011 11:34 PM
I have received nothing less than outstanding service from your company. I still have two more shipments pending but am absolutely they will be handled in the same professional manner as my previous shipments.
Feb 7 2011 11:37 PM
Feb 7 2011 11:38 AM
You guys are the BEST!
Feb 7 2011 11:52 AM
Feb 7 2011 12:13 PM
Loved the merchandise!
Feb 7 2011 12:18 PM
I ORDED BY MISTAKE TWO OF THE SAME. RACING USA SENT ME A LABEL TO RETURN THIS ORDER AND I WAS ABLE TO SEND THIS ITEM BACK WITH NO PROBLEMS . YOU ALL MADE THIS EASY FOR ME . THANK YOU AGAIN FOR YOUR GOOD SERVICE.
Feb 7 2011 12:50 PM
While part of the shipment was sent, one item has not arrived. From what I saw on the website, the item was ready to be sent immediately, so I am curious about it. The service and products from this website are at the top in this field and I will continue to buy from this website.
Feb 7 2011 12:52 PM
Very happy with all of my purchases through Racing USA AND i HAVE RECOMMEDED THEM TO OTHERS
Feb 7 2011 12:55 PM
The merchandise I receive from RacingUSA is always top quality and arrives in a timely manner!
Feb 7 2011 12:58 PM
I was very happy with my product. It was a very good price. They got it to me quickly.
Feb 7 2011 2:58 PM
I will be a customer for life!! Great Job!!
Feb 7 2011 2:59 PM
All items I receive from RacingUSA has been of top quality & been shipped to me in a timely manner. Thank you for such good customer appreciation in service.
Feb 7 2011 4:54 PM
I HAVE NEVER HAD A PROBLEM WITH ANY ORDERS.WILL BE ORDERING AGAIN SOON.
Feb 7 2011 6:01 PM
would recomend to anyone
Feb 7 2011 6:21 PM
Will Deffinately order from you again.
Feb 7 2011 6:29 PM
The first shpment had one item with a small hole in it and one item broken. I e-mailed to find out what to do, and I got an e-mail right away. I received the replacement shipment right away. Excellent service.
Feb 7 2011 6:47 PM
great company to do business I will defantily do buy again excellent delivery time all in all great company.
Feb 7 2011 6:58 PM
Everything I have ordered from Racing USA has always been delivered in good condition & is always of great quality !
Feb 7 2011 9:46 PM
Always a Pleasure ordering from this site , I lost my local connection for nascar merchandise , so now i shop here for almost all ,never a complaint!!! Thank you for great service!! Tim
Feb 8 2011 12:10 PM
As usual, I was very satisfied with the product I received. Your quality always meets my expectations and delivery is prompt as promised.
Feb 8 2011 3:56 PM
The reason for the average on shipment packaging is only the lack of buffering to protect original product packaging from mishaps. Otherwise Racing USA is the ultimate in reliability and customer care.
Feb 8 2011 7:06 AM
I order all of diecast cars from this company. I have always been impressed.
Feb 8 2011 9:27 PM
ALL THE MERCHANDISE THAT I PURCHASE FROM RACING USA I THINK I SHOULD GET AN AUTOGRAPHED PICTURE OF KYLE BUSCH IN HIS M&M OUTFIT THANKS!
Feb 9 2011 10:05 PM
I enjoy your website very much. I buy all my nascar stuff from you guys
Feb 9 2011 10:35 PM
Always get great products !!! Best place to get my racing fix !!!
Feb 9 2011 10:50 PM
Original car damaged by post office,sent replacement item on same day I notified Racing USA. Outstanding support provided! Ron
Feb 9 2011 11:10 PM
That's why we only buy from Racing USA. They are an awesome company from their product selection, to product quality to customer service.
Feb 9 2011 3:24 PM
I've always been happy with my orders and how quickly I receive my packages.
Feb 9 2011 3:26 PM
the velcro adjustable strap was damaged, cut and i cant wear it . i have ordered a few things from you and they all have been good. just one of those things.
Feb 9 2011 3:27 PM
Very good quality merchandise with a very quick delivery !!
Feb 9 2011 3:28 PM
Very pleased with every transaction I've had with you guys so far...especially on some harder to find items. Will be a regular customer!
Feb 9 2011 3:29 PM
I really love the quick way you get the merchindise to me...order on monday have by thursday...thats wonderful
Feb 9 2011 3:30 PM
Great products i will be dealing with you more i have a car pending on release fingers are crossed i got my order in before it sold out and i've told my friends to check out your site you ship way faster than Nascar Superstore and have items they don't Thank you
Feb 9 2011 3:32 PM
Loved the items I purchased!!
Feb 9 2011 3:34 PM
I AM VERY IMPRESSED WITH THE QUALITY OF ALL THE CARS I GET . THE CLOTHES ARE ALL THAT I COULD EXSPECT OF FINE CLOTHING. THE COLOR STAYS GREAT AND NO SHRINKING,WHEN WASHED. GREAT JOB GUYS, KEEP UP THE GREAT WORK
Feb 9 2011 3:41 PM
description said they(the shirts) run large,so order one size down They are very long,but are true to size otherwise
Feb 9 2011 3:41 PM
Great driver articles, high-quality items, fairly-priced; never disappointed!
Feb 9 2011 3:42 PM
Great web site! Easy to use.
Feb 9 2011 3:42 PM
I buy nearly all of my NASCAR merchandise from Racing USA. The deals of the day and free shipping on pre-order die casts keep me a customer. I would like to see a better variety of Jeff Gordon youth gear.
Feb 9 2011 3:47 PM
This is a gift and won't be given until March but I sure that he will appreciate receiving.
Feb 9 2011 3:48 PM
The shirt I ordered seemed to run small but that is nothing to do with your company. Great and easy to do business with
Feb 9 2011 3:50 PM
The Best place to buy any Nascar item.
Feb 9 2011 3:53 PM
I'm still shocked by the speed of my delivery. Thank you
Feb 9 2011 3:58 PM
Thank you for the ease, product selection and price on your website, it made my experience super cool!
Feb 9 2011 4:06 PM
Can you tell how much I like Racing USA?? LOL!
Feb 9 2011 4:19 PM
box was damage but the product was in good shape. thank you
Feb 9 2011 4:23 PM
Excellent service , great pricing, easy to do business with!
Feb 9 2011 4:54 PM
first time i called very impressed
Feb 9 2011 5:22 PM
Im very happy with it !!!!
Feb 9 2011 5:47 PM
Thank you for taking my comment about using a larger box to ship cars/trucks that are not in the usual box.
Feb 9 2011 5:55 PM
I needed a hat that no other site had; everyone had it back ordered for over one month. This site had it, and was able to send it out the next day. Thank you SO much; I really appreciated that.
Feb 9 2011 6:00 PM
Feb 9 2011 6:31 PM
Excellent product, fast shipping & great prices. I doesn't get any better.
Feb 9 2011 7:24 PM
Still waiting on the cap I ordered. Other than that every thing is great.
Feb 9 2011 8:13 PM
So far, I have had the best of luck dealing with this company.
Feb 9 2011 8:33 PM
I placed my order for my son, He loves Nascar and his favorite driver is Ryan Newman!!!. RacingUSA had stuff that I couldn't find any where else. keep the excellent merchandise coming, and I will definitely place more orders.
Feb 9 2011 9:32 PM
Thank you, love the Denny Hamlin watch, just waiting for my Denny Hamlin hat that I ordered. I thought maybe it was back ordered. Getting ready for the upcoming racing season. I'll be ordering future items.
Feb 10 2011 1:29 PM
I enjoyed speaking to your representative concerning a question on an order I had recently. She was so good that I sent an email reguarding how great she was at her job and how much of an asset she is to your company. I cant remember her name now but Im sure it is in your records. I look forward to using you services again soon.
Feb 10 2011 4:55 PM
I have NEVER been disappointed by anything I've ordered from RacingUSA.
Feb 10 2011 5:46 AM
LOOKING FORWARD TO ORDERING MORE"STUFF"!
Feb 10 2011 8:10 AM
Your prices are out of this world - couldn't believe that I only had to pay $55.00 for my new Carl Edwards jacket. It is a beautiful, warm and very comfortable jacket. I have put your website in my "Favorite" folder. Thank you
Feb 10 2011 8:50 PM
You do a great job!!!!!
Feb 10 2011 9:56 AM
Thanks so much. I was impressed with the quickness and quality of my product. Hope to order from you in the future!!
Feb 13 2011 6:30 PM
I AM ALWAYS LOOKING FORWARD TO MY E-MAIL TO SEE THE DEAL OF THE DAY AND VERY PLEASED WITH THE SERVICES I RECIEVED FROM YOU ALL
Feb 13 2011 9:35 AM
You can bet that I'll be ordering from you in the future. I'm so glad I found your website. I really like the fact that you are a family-owned company. Keep up the good work!
Feb 15 2011 6:25 PM
Feb 17 2011 1:51 PM
I THINK YOU GUYS RUN A FANTASTIC WEB SITE, AN THE MERCHANDISE IS EXCELLENT!
Feb 17 2011 11:31 AM
I was so pleased with the quality of the merchandise and how quickly it was shipped. Glad I found your site! I will be recommending your online store to friends and will continue to shop for other merchandise. Very happy customer! :)
Feb 17 2011 11:38 AM
Shipment was lightning quick and prices were great compared to other sites
Feb 17 2011 11:46 AM
I think you guys are great! Best selection of items and best customer service!!
Feb 17 2011 11:48 AM
Fast fast fast! Keep getting in new merchandise.
Feb 17 2011 11:50 AM
Great to deal with.
Feb 17 2011 11:52 AM
I just want to say that I have very much appreciated the speed of delivery, excellent product quality, packaging used to protect products, and the fair prices I have found here at RacingUSA. I just recently found out about your company and have been thoroughly impressed and satisfied. A company like yours is sure to keep prospering if you treat other customers as good as I have been treated. Many thanks!
Feb 17 2011 11:57 PM
keep it going.
Feb 17 2011 12:02 PM
keep the good sales going
Feb 17 2011 12:29 PM
GOOD SHOPPING EXPERIENCE. WILL SHOP AGAIN.
Feb 17 2011 12:35 PM
I put not sure on speed of delivery because I pre-ordered and so I'm not sure how long it took.
Feb 17 2011 12:51 PM
Good product,fast shipping,reasonably priced
Feb 17 2011 12:57 PM
I have ordered several things from Racing USA and have always been completely satisfied.
Feb 17 2011 2:29 PM
I will purchase from them again and again, A+ service
Feb 17 2011 2:39 PM
RacingUSA remains EXCELLENT as always!!
Feb 17 2011 2:50 PM
Your product was excellent quality, and delivery was quick and packages well.
Feb 17 2011 2:56 PM
great job and im a fan of racing usa
Feb 17 2011 3:36 PM
Feb 17 2011 6:24 PM
keep up the great work us customers love it .
Feb 17 2011 6:30 PM
Great company to deal with. Any problems they would contact me right away. Great merchandise, great company, thanks!!
Feb 17 2011 6:31 PM
Would most definitely purchase again. Most recently, I have purchased 3 diecast. Keep you the good work!! Thanks.. One comment: Would like to see repeat customers get free shipping..
Feb 17 2011 7:14 PM
This was a replacement item. No muss no fuss very appreciated.
Feb 17 2011 7:26 PM
Please see the box below
Feb 17 2011 9:08 PM
It was nice to be able to find what we wanted for our NASCAR needs. Thanks for being there.
Feb 18 2011 10:27 AM
The silkscreening on the tee is not the best quality.
Feb 18 2011 11:08 AM
Service was better than expected!
Feb 18 2011 12:06 AM
KEEP GETTING CARL EDWARDS PRODUCTS PLEASE, THANK YOU. I ALWAYS GET 2 CARL EDWARDS SCHEDULE T-SHIRTS EVERY YEAR & PLAN ON CONTINUING GETTING THEM.
Feb 18 2011 12:28 PM
I am ALWAYS pleased with the service, prices, shipping...and when I have dealth directly w/ customer service they have always been outstanding in their efforts to help and resolve any issues!
Feb 18 2011 2:01 AM
Thanks for Reducing the Price on Specific items..............
Feb 18 2011 3:42 AM
My purchase of your product was a easy thing to do. You had what I was looking for and at a decent price. I would reccomend your comapny to others because the one transaction that I did was fine. Have a nice day.
Feb 18 2011 3:59 PM
Had a shirt that didn't fit well & had a discrepacy with it, but since that was reported to Racing USA, all has been fixed.
Feb 18 2011 3:59 PM
Continues to provide excellent services
Feb 18 2011 5:46 AM
Feb 18 2011 7:14 AM
fair value on merchandise excellent service good selection
Feb 18 2011 7:50 AM
This was my first order with you! Overall I was pleased with my order! So, as impression of Racing USA it will take me a couple of more orders to determine my opinion!
Feb 18 2011 8:29 PM
AND AGAIN A GREAT DEAL WILL BUY AGAIN KEEP THE GREAT WORK
Feb 18 2011 8:37 AM
GOOD JOB EVERYONE
Feb 19 2011 5:33 AM
First time ordering from RacingUSA. Will definetly order again.
Feb 2 2011 3:14 PM
They had just what I was looking for at a great price with resonable shipping rates.
Feb 23 2011 10:10 PM
Racing USA is simply the BEST!!!!!!!!!!!!!!!!!!!!!!!!
Feb 23 2011 10:16 PM
i cant believe how fast i got my things racingusa is the best
Feb 23 2011 11:02 PM
the hats i ordered did not fit right i sent them back
Feb 23 2011 3:57 PM
I love the Redbull Kasey Kahne shirt. Perfect for all races I will attend this year.
Feb 23 2011 4:01 PM
Excellent place to buy Nascar gear! Will definately use you again!
Feb 23 2011 4:07 PM
GREAT PLACE TO BUY NASCAR GEAR!!!!!!! .
Feb 23 2011 4:16 PM
I've ordered from this website acouple of times now and have been very pleased with all aspects of service and merchandise recieved. I will order again.
Feb 23 2011 4:31 PM
Just started dating at Christmastime and wasn't sure what to get him. Horrible weather and a death in the family shrunk my shopping time the week before Valentine's even more. Next thing I look up at the calendar, and it's the Friday before! Hard to believe I ordered him a shirt on your site that day and still got it on Valentine's Day (Monday) to give to him. Thank you! P.S. He loved it! (It was a Dale Earnhardt shirt.)
Feb 23 2011 4:38 PM
i have never gotten anything from Racing USA that was not top notch. Prices are good and service is excellent.
Feb 23 2011 4:40 PM
Heather you were a great hlep in changing my credit card quickly and easily. Thanks,
Feb 23 2011 4:44 PM
everything that I have ever purchased has been excellent and it is a pleasure doing business with RacingUSA
Feb 23 2011 4:50 PM
would like to see more t shirts available in 3XL sizes.
Feb 23 2011 5:18 PM
Sent the wrong item but it was straightened out after phone call.
Feb 23 2011 5:20 PM
Great service. Received my pre order the day before the Daytona 500
Feb 23 2011 5:49 PM
Better then the Nascar "SuperStore", I got exactly what I ordered without a month long ordeal. I'll be keeping this site in mind for any future purposes.
Feb 23 2011 5:53 PM
My daughter is a huge Kevin Hardwick fan and has been thrilled with the products I've bought for her. She can't figure out where I'm getting all these unique gifts! We were in Tennessee this summer and went to the Bristol Speedway gift shop. She thought I'd gotten things there, but I keep getting new things..........drives her crazy! Thanks for having such a great website to buy things from.
Feb 23 2011 5:59 PM
Very Happy with purchase- will return in future
Feb 23 2011 6:08 PM
I have been very happy with the service I receive from Racing USA.
Feb 23 2011 6:21 PM
always a great company to work with.
Feb 23 2011 6:37 PM
Thank for the prompt delivery! It arrived on Valentine's Day. Just in time!
Feb 23 2011 6:59 PM
I really enjoy shopping at Racing USA. I have made numerous purchases and have always been totally satisfied with the quality of mdse., timely manner in which the order is filled and the speed of shipping. Also the communication regarding the order via e-mail has been excellent. Over the years I have dealt with many companies and feel Racing USA has proven to be the Best by far. I especially like when the mdse. goes on sale and the great discounts. You have a "Customer For Life." The selection of mdse. is Outstanding.
Feb 23 2011 7:01 PM
The online order went smoothly. I received my order in the specified time as stated on the shipping info. The shirts were nice quality and graphics.
Feb 23 2011 7:13 PM
I have had no problems with yall at all. Tha service has been great. Keep up the good work.
Feb 23 2011 7:16 PM
Love the free shipping, hope you continue to do so.
Feb 23 2011 7:50 PM
nice jacket very happy with it
Feb 23 2011 7:55 PM
Would definitely purchase again, highly recommended!! Thanks..
Feb 23 2011 9:05 PM
please keep up the good work
Feb 24 2011 1:27 PM
the shipment was right but when i looked at the new kevin harvick tag online it looked red, and black but it is actually orange and black
Feb 24 2011 1:34 PM
Great Product for a great price with super fast shipping ....A++++++++
Feb 24 2011 10:15 AM
I order the hoodie for my great niece and she loves it thanks
Feb 24 2011 10:24 AM
I have been very happy with RacingUSA transactions.
Feb 24 2011 10:48 AM
As you can tell I'm a big Jimmie Johnson fan!!
Feb 24 2011 2:28 AM
I would like to THANK YOU!!!! so much for shipping to Hawaii! It means a lot to me because it's hard being a NASCAR fan when no one will ship to Hawaii. And If they do they overcharge us to ship items here. Thanks again for taking care of Hawaii when a lot of other stores won't or would but at a HEAVY shipping price.
Feb 24 2011 2:35 PM
this is the only company i could find a kasey kahne shirt red bull #4.
Feb 24 2011 5:29 AM
you guys do a wonderful job, I get all my diecast from you
Feb 24 2011 5:35 PM
Prices are a little high
Feb 24 2011 5:36 AM
The quality of the hat was not what I expected. The mesh is completely different from one side of the to the other.
Feb 24 2011 5:47 PM
I have only made online orders and have not needed to contact anyone there, so I have little experience with the company.
Feb 24 2011 6:29 PM
Glad your shipping needs are met with the USPS. I worked for them as a carrier for over 30 years and am proud of our service and glad you have chosen Priority Mail for your business. You all do a great job, and should be thanked continuously.
Feb 24 2011 6:52 PM
Great values for the Price!! Don't get to the track anymore so don't get a chance to get anything so glad we can order what we want and at resonable prices!!
Feb 24 2011 7:15 AM
I LOVE RacingUSA!!!
Feb 24 2011 7:19 AM
great people to work with,will buy from again!!!
Feb 24 2011 8:01 AM
i love you guys.iwill be buying from you again excellent job. ps carl edwards rules!!!!!!!!!!!!!!!!
Feb 24 2011 8:05 AM
MY HUSBAND AND I ARE LOYAL RACE FANS AND HAVE A LARGE COLLECTION !!! SO GLAD WE HAVE THE OPPORTUNITY TO PURCHASE FROM YOUR SITE. WE USED TO ATTEND THE RACES AND COULD PURCHASE FROM THE RACE TRAILERS BUT NO LONGER DO THAT. JUST WATCH THE RACES ON TV. SO THANKS VERY MUCH FOR THE RACE COLLECTIBLES!!! KEEP UP THE GOOD WORK!
Feb 24 2011 8:24 AM
Fastest Shipping I have ever seen. Thanks
Feb 24 2011 8:35 PM
Unbelievable customer service. I'm so happy with the products and the speed of delivery. I ordered on a Wed and received everything on Thursday. Top of the line quality. Very pleased.
Feb 24 2011 8:42 AM
We have placed several orders with you and have never had a problem. Our merchandise has always been here on or before when we were told.
Feb 24 2011 8:54 AM
I like buying from you all/
Feb 24 2011 9:41 AM
The fast shipment of the car was great. My sweetheart received his Valentines gift right on time. Thank you for the speedy process of my order. I will buy from you in the future. Have a great day. Dianna Hornick
Feb 24 2011 9:44 PM
God your wonderful
Feb 25 2011 8:11 PM
This was my first purchase from Racing USA, but will not be the last. Very competitive pricing, great selection and quick delivery!
Feb 26 2011 9:17 AM
Good selection and fun to use the website.
Feb 26 2011 9:51 AM
Racing USA is an excellent source for NASCAR Diecast. Excellent quality & reliability.
Feb 27 2011 10:02 AM
I think Racing USA does a fine job purchasing and shipping.I think information as far as a product date being pushed back or cancellation of a product could be better.Overall I think you do a pretty good job for your clients.
Feb 27 2011 9:06 AM
still waiting for the Harvick car I ordered last November. I understand it has been shipped.